Lead Restaurant Operations Manager

P.F. Chang's Pay Range (based on experience): $65,000.00 - $85,000.00 / year Benefits We Offer: Comprehensive Benefits: Medical, dental, vision, 401(K), and paid time off. Competitive Pay & Performance Incentives: Monthly and annual bonuses based on performance. Professional Development: Paid management training program to enhance skills and advance career - we promote from within. Referral Program: Earn a $250 referral bonus for Team Member positions and $500 for restaurant management positions through our employee referral program (for locations other than home location). Exclusive Discounts: Access exclusive employee discounts. Holidays: Most locations closed on Thanksgiving and Christmas. Supportive Community: Financial assistance through the Lucky Cat Fund during hardships for qualifying team members. We are hiring immediately for a full-time salaried Lead Restaurant Operations Manager! Job Summary: The Lead Restaurant Operations Manager plays a crucial role in overseeing and directing all front-of-house functions in alignment with P.F. Chang's standards and under the guidance of the Operating Partner. This key position is responsible for leading the hospitality management team. Job Responsibilities: Supervises and trains all Hospitality Team Members to ensure exemplary service. Communicates effectively with Team Members, management, and Guests. Creates and manages staff schedules to optimize team performance. Conducts pre-shift meetings to align staff with daily goals and focus. Enforces dress code standards to maintain professional appearance. Ensures compliance with all state safety and sanitation guidelines. Assists in managing and executing inventory processes. Controls expenses within their area of responsibility. Assigns and oversees completion of all side work by staff. Manages cash register check-outs for all Hospitality team members. Maintains a clean and safe working environment for all Team Members and Guests. Addresses Guest Service issues professionally and empathetically. Embodies and inspires others to live P.F. Chang's core values. Ability to stand and walk for extended periods (8 to 10 hours) during shifts. Must be able to lift and transport objects weighing up to 30 lbs repeatedly; occasional lifting of up to 50 lbs. Operates kitchen equipment including a wok, mixer, slicer, and other equipment responsibly. Job Requirements: 3+ years of experience in restaurant management. Valid driver's license to fulfill occasional responsibilities (e.g., catering orders, supply runs). Experience in a fast-paced, high-volume environment. Ability to mentor and train hourly team members to enhance performance. Strong communication skills with a talent for resolving conflicts and guiding teams. Preferences: Experience in a casual restaurant or upscale dining setting. Background in corporate restaurant chains familiar with structured processes. Understanding of inventory management and financial control. Why work for us? Join us to be part of a passionate team dedicated to meaningful work, motivated by our purpose: To Celebrate Life. Family. Food. Apply Now: Search for jobs by keyword or location. Gather your work history and prepare your resume for submission. Click 'Apply Now' to submit your application.

Created: 2026-03-10