Senior Associate, Long-Term Care (LTC) Case Support ...

Location Designation: Hybrid - 3 days per week Senior Associate, Long-Term Care (LTC) Case Support Specialist Location of role can be either located: 1) Austin, TX OR 2) New York, NY Advanced Competition SolutionsRole Overview: New York Life is seeking a Long-Term Care (LTC) Case Support Specialist to support advisors and consultants in competitive and complex client scenarios. This field-facing role provides real-time case consultation, advanced case design support, and competitive positioning guidance focused on Long-Term Care solutions. As part of the Advanced Competition Solutions team, this position serves as a dedicated LTC subject matter expert, helping advisors confidently position New York Life's LTC offerings in affluent and highly competitive markets. Key Responsibilities: Provide real-time LTC case consultation, illustration guidance, and strategic support to advisors and consultants Support complex and competitive LTC cases by helping position New York Life's solutions effectively Partner with product and competitive intelligence teams to stay current on market trends and competitive positioning Develop and deliver clear competitive insights, talking points, and sales enablement content Serve as a central point of contact for LTC case escalations, coordinating with underwriting, operations, and product teams Track case activity and trends to support leadership reporting and continuous improvement Qualifications: Strong knowledge of Long-Term Care insurance, including standalone and linked-benefit products Experience supporting advisors, agents, or consultants through case consultation and illustration support Proven ability to collaborate across underwriting, product, operations, and distribution teams Excellent communication and presentation skills Ability to manage multiple complex cases in a fast-paced environment Series 6/63, CLTC, or other relevant professional credentials preferred Why this role matters: Long-Term Care planning is central to helping clients maintain choice, control, and dignity as they age. This role offers the opportunity to directly support advisors in delivering impactful LTC solutions while contributing to New York Life's continued leadership in the long-term care marketplace. #Ll-JM14 Pay Transparency Salary Range: $73,000-$104,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs. Job Requisition ID: 93295 About NY Life Insurance Company Diversity & Humanity-two values that are deeply rooted in the New York Life culture and have laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. At New York Life you become a valued part of a welcoming, inclusive, and caring culture that has a long-standing legacy in stability and growth. The strength of New York Life revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance, and we want you to be a part of our legacy. As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of a diverse team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others. You are our future, and we commit to investing in you accordingly. Visit our Linkedin to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs. Required Legal Notices - All Candidates Please Click Here

Created: 2026-03-10