Network Analyst I

Salary : $75,316.80 - $101,753.60 Annually Location : Cedar Rapids, IA Job Type: Full-Time Department: Information Technology Opening Date: 03/03/2026 Closing Date: 3/24/2026 11:59 PM Central FLSA: Exempt Bargaining Unit: NON_BARGAINING About The City of Cedar Rapids is hiring a Network Analyst I to support the day-to-day operation and maintenance of the City's network infrastructure. In this role, you'll help monitor and troubleshoot network systems-including switching, wireless, firewalls, and connected security systems-ensuring reliable and secure connectivity across City departments. You'll respond to service requests, assist with equipment installation and maintenance, and support ongoing network performance and security monitoring. If you're detail-oriented, enjoy solving technical challenges, and want to help power the technology that keeps our city running-we encourage you to apply! About our Organization At the City, we are committed to employing individuals who reflect our community's diverse backgrounds and this position is crucial in the success and strategic direction of a growing and evolving community. We appreciate and leverage the vast experience individuals bring beyond the technical requirements of a job. If you are an individual with similar experience listed here please consider applying. Experience and skills combined with commitment to our core values is key to building a greater community now and for the next generation. About our Community Nestled in the heart of Iowa, Cedar Rapids is our vibrant and diverse community known for its rich history, culture, and natural beauty. Our city has a strong sense of community which can be seen at any of our numerous parks, recreational opportunities, and family-friendly events year round. You can also explore our thriving downtown district, filled with shops, restaurants, and entertainment options, or take a stroll along the Cedar River, which runs through the heart of the city. About the Position Provides day-to-day operational support, monitoring and maintenance of the City's network and related infrastructure systems. This position focuses on routine administration of network, wireless, security and connected systems, troubleshooting incidents, supporting customers and participating in on-call rotation. The City of Cedar Rapids does not offer sponsorship for employment authorization. Position Functions Job Duties & Responsibilities Supports day-to-day network operations, including administration and monitoring of switching, wireless, firewall, and related infrastructure. Performs routine configuration, maintenance and troubleshooting of network equipment such as switches, wireless access points, firewalls, cameras and access control systems. Monitors network performance, availability, and security alerts using centralized management, monitoring and SIEM tools. Receives, documents, and investigates incidents and service requests related to network systems; resolves issues or refers to appropriate staff when needed. Participates in installation, replacement and maintenance of network and structured cabling systems. Assist with preventive maintenance activities, documentation and inventory of network infrastructure. Follows established standards, procedures and security requirements for network operations. Performs related work as required. QualificationsRequired Education and Experience Bachelor's degree from an accredited college or university in Computer Science or a related field and Three to five years of experience supporting network or infrastructure systems, or An equivalent combination of education and/or experience. Good knowledge of networking concepts including switching, wireless, firewalls and TCP/IP. Excellent written, verbal and interpersonal communication skills. Proficiency with Microsoft Office 365. Ability to work collaboratively with a diverse population. Required Licenses or Certifications Required to obtain Iowa NCIC certification based on work assignment or complete the CJIS Security Awareness Acknowledgement Form. ITIL v4 Foundations Certification: Required or must be obtained within the first year of employment. Equal Opportunity/Affirmative Action Statement The City of Cedar Rapids is an equal opportunity/affirmative action employer. All job applicants will receive consideration for employment free from discrimination on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history). Applicants with Disabilities We respect and value people with disabilities and are committed to providing a workplace culture of disability inclusion. People with disabilities are supported during the hiring process and are encouraged to apply for employment with the City of Cedar Rapids. In support of the Americans with Disabilities Act, reasonable accommodations will be provided to those in need of assistance with the application and interview process. To request an accommodation, contact the City's Human Resources department by phone at 319-286-5000 or by email at . We offer benefits and beyond for our employees and their families! Multiple health insurance plans administered by Wellmark Blue Cross and Blue Shield with low employee premiums, deductibles, and co-insurance (view our benefits summaries for more information: and ) Expansive Wellness Program and low cost onsite exercise facilities Dental Insurance with Delta Dental of Iowa 100% city paid basic life insurance Other voluntary benefits offered including vision, long-term disability, and supplemental life insurance IPERS Retirement - Iowa Public Employees Retirement System, with contributions of 6.29% employee/ 9.44% City Deferred Compensation (IRS Section 457) retirement programs Generous paid time off AND 11 paid holidays per year Paid Parental Leave program with 4 weeks of paid time off Annual salary increases, AND an annual across-the-board increase (determined by available budget) Longevity Pay for years of service Educational assistance up to $3,000 per year A culture that is supportive and committed to professional development opportunities Public Service Loan Forgiveness - Employees may qualify for the PSLF program which forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments while working full-time for a qualifying employer. 01 How many years of experience do you have supporting network or infrastructure systems (such as switches, wireless, firewalls, or related equipment)? Less than 1 year of experience At least 1 year of experience At least 2 years of experience At least 3 years of experience At least 4 years of experience At least 5 years of experience More than 5 years of experience 02 Please briefly describe your experience supporting network or infrastructure systems. 03 Which of the following best indicates your highest level of education? I do not have a High School diploma or GED High School diploma or GED Some college (at least the equivalent of 1 year) Associates degree or vocational equivalent Bachelor's degree Master's degree or higher 04 What is your education major? Computer Science, Information Technology, Network Administration, Cybersecurity, or a closely related field Other major related to information technology or computer systems Other major no degree 05 Please select any of the following tasks you have experience with and would feel comfortable performing in this role. (Select all that apply) Supporting day-to-day network operations, including switches, wireless access points, or firewalls. Configuring, maintaining, or troubleshooting network equipment (e.g., Aruba switches/wireless, Palo Alto or Fortinet firewalls, or similar). Using network monitoring or SIEM tools to monitor performance, availability, or security alerts. Installing, terminating, or troubleshooting structured cabling and physical network components. Supporting access control or camera systems integrated with the network. Providing operational support by responding to network-related incidents or participating in an on-call rotation. None of the above, but I have other similar network or infrastructure experience. 06 If selected for this position, are you able and willing to obtain the ITIL v4 Foundations certification within one (1) year of hire? Yes No I already possess the ITIL v4 Foundations certification 07 Briefly describe your experience working collaboratively with diverse groups of people. Required Question

Created: 2026-03-10