MRO Customer Account Marketing Specialist (Aerospace ...

Job Title: MRO Customer Account Marketing Specialist (Aerospace domain) Location with zip code: Miami, FL 33178 Duration: Direct Hire Payrate : $52k to $72k on w2 with full benefits Shift: 1stPre Screening questions: Do you have MRO experience? Have you ever had to troubleshoot a common issue with a specific MRO product? Job Designation: Provides customer service, support and prioritization for team through best practices. Acting as the Point of Contact for a group of assigned accounts, they will also be responsible for driving customer satisfaction and accountable for all customer-facing activities and duties, including P.O-review, bookings, RMA's, credits, reports, follow-up/status, and resolution/relationship-management. As a major contributor to the achievement of our annual goals, this role requires that the Account Specialist work collaboratively with all departments within our organization. Role & Responsibilities: Manage Aftermarket customer accounts; quoting, repair-order review, bookings, credits, returns, reports, follow-up/status, resolution/relationship-management. Collaborate with all teams to hit goals and deliverables. Work closely with Supply-Chain, Operations, Quality and Trade Compliance +, in order to ensure all customer requirements and commitments are met. Participate in process improvement initiatives as required with their respective customer base. Maintain, execute and train on/to documented Standard Work. Required Qualification: High School Diploma 2+ years of experience in MRO, customer-Service/Inside Sales, Aerospace/Aviation After-Market, or a combination thereof.

Created: 2026-03-10