Senior Experience Designer

Job Description: The position requires demonstrable expertise in solutions with strong design work, design sensibility, and articulate storytelling. This is a hands-on role focused on both product discovery and design deliverables. Participating in the entire design lifecycle - such as conducting user research, translating research data into actionable user flows, customer journey mapping, service blueprints, wireframes, signal testing, and high-fidelity designs. The Senior Experience Designer will also assist with the maintenance of the design system, including support in co-writing component specifications and defining accessibility standards. Your attention to detail is world-class, your design skills impeccable, and you love putting structure around difficult problems. You thrive on being hands-on and immersive. You look for opportunities to improve the way things work. You will ensure there is steadfast user focus throughout the entire product lifecycle process. You design solutions that are user-centric while also meeting business goals. You champion ongoing improvements by considering market analysis, user feedback, metrics, and usability findings. You will partner closely with product management and engineering teams to drive innovation and push the boundaries of what's possible. You actively drive the design review cycle and close on design requirements. You effectively lead collaboration across teams; not just gathering business requirements but support in defining them. Auditing of existing experience and support on implementation of design solutions which takes input from markets and then deliver variations of designs based on market needs Figma is the main technology, will use confluence and Jira as well Role is focused more on the account and consent space as well as registration and login - account, identity, and permissions space Transaction role focused on ordering, discovery, menu, product pages Qualifications Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience. 3+ years of experience in user centered experience design, with a focus on commerce. Experience working with UX researchers and acting on the research analysis in their design work. A portfolio that demonstrates creative design thinking with an understanding of Human Centered Design. A design thinker who looks holistically for solutions that span the entire customer journey. Comfortable with ambiguity, passionate about design, and able to take initiative with minimal direction. Experience applying Accessibility best practices (WCAG) Understand and can speak to the importance of having familiarity with technical considerations needed across the various platforms we're designing for. Excellent communication and presentation skills. Experience in relevant consumer facing large brands; understands large organization work Similar background but the focus is on permissions, gdpr, or privacy so that Is helpful A portfolio that demonstrate: Familiarity with UX research methods Strategic product thinking UI components A demonstrated capacity for UX diagramming (journeys and flows) Delivery of highly polished detailed designs in Figma and translating that into JIRA or similar Demonstrated facility with modern consumer mobile app patterns Benefits: Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics. Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Vision Insurance : Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st. Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification. Synectics is an equal opportunity employer.

Created: 2026-03-10