UX (User Experience) Research

Our Client, an Retail Cosmetics company, is looking for an UX (User Experience) Research for their Bolingbrook, IL location. Responsibilities: Contribute to the development and documentation of research best practices and standards Support cross-functional workshops, ideation sessions and knowledge sharing sessions with research insights Help optimize, maintain, and manage research tools Partner closely with product design, project management, analytics and optimization teams throughout the research process to ensure alignment Continuously explore new research methods and stay current on UX trends and emerging tools Support special projects related to personalization, loyalty and in-store experiences Provide mentorship or peer coaching to more junior team members or interns when appropriate Requirements: Bachelor's degree in Human-Computer Interaction, Psychology, Design, Anthropology or a related field 5+ years of experience conducting UX research in digital product environments (e-commerce or mobile app preferred) Demonstrated ability to be proactive and independently lead, scope, and deliver end-to-end research initiatives Strong command of usability testing, qualitative interviewing, survey design and data synthesis Proficiency with tools such as Figma, UserTesting.com, Dscout, Dovetail, Marvin or similar platforms Excellent verbal, written and visual communication skills Collaborative mindset with the ability to work independently or in a team Familiarity with agile product development workflows and UX design practices Comfortable balancing multiple projects and deadlines in a fast-paced environment A passion for Client Beauty, its products, and a deep curiosity about customer behavior This position can be remote, local candidates are always preferred for Client Highly desired Bachelor's degree in Human-Computer Interaction, Psychology, Design, Anthropology or a related field Required 5+ years' experience conducting UX research in Digital Required Proficiency with tools such as Figma, UserTesting.com, Dscout, Dovetail, Marvin or similar platforms Required Familiarity with agile product development workflows and UX design practices Required Continuously explore new research methods and stay current on UX trends and emerging tools Required Why Should You Apply? Health Benefits Referral Program Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Created: 2026-03-10