Bilingual Customer Service Sales Support Lead

Benefits:Company partiesCompetitive salaryDental insuranceEmployee discountsFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceDel Sol Furniture & Mattress is looking for a proactive, bilingual Customer Service & Sales Support Lead to join our retail team. If you have customer service experience and are ready to grow into a leadership role that supports both the customer and the sales floor—you might be a great fit.This is not a call center job. You’ll be on the floor at our furniture store, directly supporting customers and helping our sales team deliver an amazing buying experience.What You'll Do:Support the sales team by helping customers with order questions, service issues, and financing supportSolve problems quickly and with empathy—turning complaints into opportunitiesFollow up with customers to ensure satisfaction and build lasting relationshipsTrain and guide other store team members on service best practicesHandle escalated customer concerns with professionalism and urgencyCollaborate with warehouse, delivery, and credit teams to keep orders running smoothlyHelp improve in-store service systems and processesWhat We're Looking For:Fluent in Spanish and English2+ years of customer service experience (retail or furniture preferred)Positive, team-first mindset and strong people skillsComfortable learning point-of-sale, CRM, and order tracking systemsOrganized, dependable, and good under pressureLeadership experience is a plus, but not required—we’ll train the right personWhy Join Us:Real opportunities to grow into sales or store leadershipOn-the-job training and mentoringSupportive, family-owned business cultureMake a visible difference for your team and your customersThis is an in office position in Central Phoenix.Full Time or Part Time$17-$23 an hour with opportunity for bonuses and spiffsWe’re open Monday–Saturday from 10am to 8pm and Sunday from 11am to 5pm. This is a full-time, in-store position with flexible shifts, including weekend availability. We’ll work with you to create a schedule that fits your life while supporting our team and customers.On the job trainingBenefits/Perks:Health Insurance, Dental / VisionLife InsurancePaid Vacation and HolidaysPaid Personal / Sick DaysPaid TrainingGenerous Employee DiscountsThis employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Created: 2026-03-10