ServiceNow Product Owner

Position: ServiceNow Product Owner Location: Central Philadelphia (Hybrid) Position Type: Fulltime Responsibilities Lead the creation and execution of strategy for tooling with ServiceNow Defining roadmap and product capabilities to fill gaps and build tool adoption Liaison between development team and stakeholders for engineering and end user enablement Translate product features into well-defined requirements in appropriate Epic -> Feature -> User Story format Continuous refinement and management of work across stakeholders and leadership Understands technical and functional design requirements for ServiceNow with the key ability to convert business requirements into technical solutions Collects information to determine, document and agree with customer requirements for the ServiceNow platform Provide ServiceNow platform and technical expertise Create High Level Design and technical solutions for ServiceNow implementation Develop ServiceNow solutions to support best practice processes to deliver clients business requirements independently Creates workflow and web prototypes for client engagements Develop integration components, while being well versed with integrations with hands on experience in designing and configuring Mid server, web services, email and similar integration technology with ServiceNow. Proficient in ServiceNow Configuration and customization (Workflow, UI, client scripts, business rules, etc.) Administer and troubleshoot issues with ServiceNow instances.

Created: 2026-03-10