ASC Billing Specialist

POSITION TITLE: ASC BILLING SPECIALIST Borland Groover is one of Florida's leading gastroenterology providers. Founded in 1947, our mission is to provide exceptional care and improve the lives of our patients. We value ourselves on delivering quality care (quality), doing the right thing (accountability), caring for our patients (compassion), and taking care of our employees (collaboration). If you love the vision of Borland Groover, and find your values aligning with ours, apply to join our team! POSITION SUMMARY The ASC Billing Specialist is responsible for making sure that the insurance company, as well as patient revenues, are collected and consistent. The ASC Billing Specialist does so by adjusting balances according to contractual obligation, posting insurance company payments, checking for patient eligibility, and filing appeals. ESSENTIAL JOB FUNCTIONS Providing Accounts Receivable Follow Up Posting insurance company payments Check patient eligibility Charge Entry Work denials; Primary, Secondary and Tertiary payers Filing appeals Work Insurance refunds and credit report Adjusts balances according to contractual obligation Assigns balances to appropriate secondary/tertiary payer or patient Rebills Build/send electronic claims Print and mailed paper claims Payment posting and ERA processing Deposits Take incoming patient calls regarding insurance questions Work electronic claims send reports for rejections Requires access to Personal Health Information (PHI), HIPAA training is required, and HIPAA compliance is expected. Must follow the organization's Code of Conduct Must participate in the Compliance Program Initiatives and reporting and Compliance Issues Other duties assigned This job requires access to Personal Health Information (PHI), HIPAA training is required, and HIPAA compliance is expected. Other duties assigned GENERAL QUALIFICATIONS Knowledge of general principles of insurance collections Ability to work as a team member Ability to toggle multiple tasks Ability to communicate effectively with insurance companies, patients and others Ability to obtain information and accurately enter it into the computer Pleasant personality Fluent in English Accurate data entry skills EDUCATION AND EXPERIENCE High School diploma required. Previous experience in insurance collections. Patient collections preferred but not required. COMPETENCIES Communication - Exhibits active listening and excellent comprehension skills. Clearly and concisely expresses thoughts and ideas in verbal or written form. Maintain an open line of communication with providers, patients, and managers to ensure patient needs are appropriately addressed. Selects and uses appropriate communication methods. Critical Thinking and Problem Solving - The ability to handle complex situations in the workplace and calmly develop creative solutions. Work through challenging situations and follow through to resolution. Anticipate patient needs and manage patient expectations of care delivery. Compassion - Exhibits empathy and a desire to take action to address the patient's needs. Communicate with patients in a warm and sincere manner. Have a strong desire to be of service to others. Time Management - The ability to plan your duties ahead of time and leverage technology to work efficiently. Effectively prioritize tasks and manage workload to ensure completion within appropriate timelines. Collaboration - Exhibiting interpersonal skills, working with others, building trust and communication to cultivate the ideal patient experience. Interact and cooperate with diverse multidisciplinary teams to coordinate patient care. PHYSICAL REQUIREMENTS Physical Demands Sitting: Prolonged periods of sitting at a desk and working on a computer: marginal Heavy lifting: marginal (Moderate lifting (15-20 lbs.): essential Walking: Must be able to access and navigate each department at the organization's facilities: essential Pushing/Pulling: marginal Standing: essential Repetitive motion: marginal Reaching: marginal Bending: marginal Emotional Demands Fast pace: essential Multiple Stimuli: essential Intense customer interaction: essential Frequent change: essential Mental/Sensory Demands Memory: essential Reasoning: essential Hearing: essential Reading: essential Analyzing: essential Logic: essential Verbal communication: essential Written communication: essential BENEFITS (FULL-TIME ONLY) Health Insurance Dental Insurance Vision Insurance 401K Retirement Plan Life Insurance Short- and Long-term disability Profit Sharing Supplemental Insurance Education and Tuition Reimbursement funding Initial Uniform Allowance Employee Assistance Program (EAP) Paid Time Off (PTO) Volunteer Time Off (VTO) Paid Holidays IMPORTANT NOTE The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of duties, responsibilities, and skills. Borland Groover is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We thank all applicants for their interest, however only those selected for an interview will be contacted.

Created: 2026-03-10