Document Management Specialist

Aeroflow Health- Document Management Specialist Aeroflow Health is a national leader in home medical equipment and clinical services. We combine technology, operational excellence, and compassionate expertise to deliver essential products and care directly to patients’ homes. At Aeroflow Health, we make healthcare accessible by taking a wholistic approach to how we care for our patients. We are equally as passionate about taking care of our employees. Recognized as one of the fastest-growing healthcare companies in the U.S., an Inc. 5000 honoree, and a certified Great Place to Work®, Aeroflow continues to seek ways they can be one of the nation’s top employers. As we continue to grow, we remain committed to building an exceptional workplace where talented professionals are empowered, supported, and inspired to make meaningful impact every day. The Opportunity The Document Management Team focuses on orders, corresponding paperwork, and other documentation for all business units in the organization. The team focuses on operational facets that impact a customer’s direct experience with Aeroflow faxes and order intake. We support all departments at Aeroflow- Mom & Baby, Sleep, Urology and CGM. This gives us the opportunity to service all our customers in many different capacities. This team has a unique role supporting all of our business units for their document needs. We also strive to make the customer experience with faxes and order intake as seamless as possible. Key ResponsibilitiesOrder entry and data maintenance Enter new customer demographics and update changes to existing accounts Processing incoming communications in a timely and efficient manner. Including but not limited to orders, clinical documentation, billing correspondence, etc. Identifying priority orders and correspondence Utilizing critical thinking to address all incoming documentation Ensuring accuracy and completeness with all orders Regular and reliable attendance as assigned by your schedule Other duties as assigned. RequirementsFlexibility and adaptability to handle changing priorities and multiple tasks simultaneously. Self-motivated, with high energy and an engaging level of enthusiasm Exceptional verbal, written, listening and presentation communication skills Proven work history illustrating stability and reliability Attention to detail and accuracy A team first, collaborative attitude High School Diploma required 1 or more years of administrative experience Self-starter; ability to multitask, work independently and research as issues arise. Maintain professionalism with all outgoing communication Self-disciplined with excellent critical thinking and organizational skills Approachable, valued collaborators with excellent communication skills Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance Maintain HIPAA/patient confidentiality What we look for We are looking for high motivated talented individuals who: Are self-motivated, think outside the box, and can carry a project through to completion. Are clear communicators who are approachable, valued collaborators through the organization. Are team players who are interested in learning the unique operational needs of each business unit throughout the organization. What Aeroflow Offers Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!! Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements: Family Forward Certified Great Place to Work Certified Inc. 5000 Best Place to Work award winner HME Excellence Award Sky High Growth Award If you’ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you! Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We value transparency and candidate safety throughout the hiring process. Aeroflow recruiters may reach out through platforms such as LinkedIn or Indeed; however, all interviews and/or offer coordination and sensitive information requests will occur only through our official communication channels. You will never be asked to provide personal data outside our secure application portal, and all interview or offer details will come from an @aeroflowinc.com email address. We do not conduct interviews via text message or instant-messaging apps. If you have concerns, please contact our Talent Acquisition team for verification Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Created: 2026-03-10