We are seeking a highly skilled Salesforce Solution Architect with extensive experience in Service Cloud and Agentforce to join our dynamic team. The ideal candidate will possess a strong background in Salesforce consulting and a deep understanding of the full spectrum of Service Cloud and Agentforce capabilities. In this role, you will be responsible for gathering complex business requirements, architecting strategic solutions, and the implementation of Salesforce functionalities to drive efficiency within our contact center operations Required Skills - Salesforce Service Cloud Salesforce Agentforce Solutions Architecure Design