PTOC Manager

As a Worksite Case Advocate for Globe Life Liberty National, you will be responsible for inputting data that has been uploaded from the field into our home office systems. We are looking for a dedicated employee with a keen eye for detail and great organizational skills to ensure data is entered correctly. As this position can be remote, we would like to see a candidate that can work quickly to meet our entry turnaround goals – exceling in self-motivation will also be key. This position will not be in a phone call rotation, but there may be some daily phone use.Primary Duties & Responsibilities Input data from submitted paperworkEnsuring appropriate turnaround time on all data entryProactively verifying data through source documentsReviewing and entering data information into the appropriate databasesMonitoring and updating existing data when requiredMust be able to work in a fast-paced, structured environmentMust be self-motivated and able to stay on task even if working from homeMaintain accurate reports and spreadsheetEffectively navigate on our website platforms Required Skills Excellent Time ManagementAttention to DetailExcellent Verbal & Nonverbal Communication SkillsReliable and PunctualMultitasking and Organizational SkillsQuick LearnerThe Ability to Work Independently and Make Logical Decisions Based on the Information ProvidedBilingual is a plusApplicable to all employees of Globe Life & Accident and its subsidiaries:Reliable and predictable attendance of your assigned shiftAbility to work full time and/or part time based on the position specifications Required Experience High school diploma or GEDCustomer service experience (2 years preferred)Call center experience one yearInsurance experience a plusBilingual (Spanish/English) a plus Qualifications: Excellent Time ManagementAttention to DetailExcellent Verbal & Nonverbal Communication SkillsReliable and PunctualMultitasking and Organizational SkillsQuick LearnerThe Ability to Work Independently and Make Logical Decisions Based on the Information ProvidedBilingual is a plusApplicable to all employees of Globe Life & Accident and its subsidiaries:Reliable and predictable attendance of your assigned shiftAbility to work full time and/or part time based on the position specifications

Created: 2026-03-10