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Pool & Marina Supervisor

FirstService Residential - Chicago, IL

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Job Description

Description Job Overview:   As a Seasonal Pool and Marina Supervisor, you’ll be responsible for assisting with the coordination and supervision of all functions at the marina / beach and outdoor pool at a large HOA community.      Your Responsibilities:   Assists with the hiring and scheduling of marina / beach and outdoor pool seasonal staff.  Monitors lake and weather conditions, via observation and weather tracking applications. Assists staff in the event of an emergency.  Assists with training and supervision of employees, coordinates and inspects work activities to ensure that schedules are met and that work is performed in a safe and efficient manner in accordance with standard operating practices and procedures.  Coordinates the opening and closing of the marina / beach and outdoor pool.   Assists with the coordination of the movement of boats in and out of the water.   Assists with minor first aid when necessary (i.e. providing band aids, ice packs, etc.)   Assists in maintaining the cleanliness of the beach / marina, outdoor pool and facilities.  Assists with the collection, issuance and care of all beach / marina rental equipment.  Regularly inspects the grounds and equipment to ensure safe conditions and reports deficiencies to the appropriate staff.   Provides effective and efficient customer service.     Skills & Qualifications:   Excellent verbal and written communication skills and be detail-oriented in with multi-tasking capabilities in a fast-paced environment.   Excellent customer service skills, including the ability to deal tactfully with the public and should have a high level of integrity.  This position requires the candidate to be at least 18 years of age with a valid Illinois driver’s license  High school diploma or equivalent  Previous experience in staff supervision, training, and the ability to demonstrate leadership in facility operations.  Experience preferred in the following: pool management, marina management, and overseeing a seasonal staff. Knowledge of various water craft is preferred but not required.        Physical Requirements / Working Environment:  The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 100 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.  Must be able to sit and stand for extended periods of time.   Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.   Must have finger dexterity for typing/using a keyboard.   Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.   Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.   Capable of working extended hours, to include evenings, weekends and holidays as necessary.  This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.  Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.  Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.  Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.        Compensation: $18-20/hour     Disclaimer Statement:  The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.        Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel . Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at ; we will respond in accordance with Local Law 144, within 30 days.

Created: 2026-03-10

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