Complex Claims Specialist - MPL

Job DescriptionComplex Claims Specialist (MPL) Job Summary Seeking a highly skilled and experienced Complex Claims Specialist to join a dynamic and growing claims team. This individual will be responsible for managing Miscellaneous Professional Liability (MPL) claims from inception to resolution, including negotiation and settlement. The role requires a proactive approach to claims handling, collaboration with internal and external stakeholders, and the ability to mentor and guide other team members. Compensation Package Salary Range: $125,000 - $155,000 (Boston, Manhattan, West Hartford) + Bonus $125,000 - $135,000 (Chicago, Atlanta) + Bonus Comprehensive benefits package, including: 401(k) with competitive company matching Responsibilities Manage and resolve complex to severe MPL claims, including all phases of litigation. Draft complex coverage letters, such as reservation of rights and denial letters, with minimal supervision. Review and analyze claim documentation and legal filings. Lead defense strategies on litigated files and drive litigation best practices. Mentor and train claims examiners to enhance team capabilities. Investigate, negotiate, and utilize alternative dispute resolutions to achieve positive claim outcomes. Identify emerging exposures, claims trends, and suspected fraudulent claims. Maintain accurate and compliant documentation of claim files. Develop and deliver training content for claims team and underwriters. Qualifications/Requirements 8+ years of claims handling experience or 7-8 years of litigation experience. (A JD from an ABA-accredited law school may be considered as a supplement to claims handling experience.) Proven ability to positively influence complex claims outcomes through investigation, negotiation, and litigation leadership. Advanced knowledge of coverage within the MPL specialty or focus. Strong understanding of litigation processes and negotiation strategies. Experience mentoring and training claims professionals. Excellent verbal and written communication skills. Advanced analytical and problem-solving abilities. Bachelor's degree from an accredited college or university preferred. #LI-BC1

Created: 2026-03-10