Orthodontic Operations Manager

Orthodontic Operations Manager Oxnard & Camarillo, CA - Pediatric Dental & Orthodontic Practice Sugarbug Dental & Orthodontics has proudly served Ventura County for over 16 years, delivering compassionate, innovative, and patient-focused care to children and families. As our orthodontic services grow, we are seeking an Orthodontic Operations Manager to lead the day-to-day operations of our orthodontic department, including the supervision and development of our Treatment Coordinators. This role is perfect for a strategic, business-savvy, emotionally intelligent leader who can balance operational excellence, team culture, patient experience, and financial performance. Key Responsibilities Lead and mentor Treatment Coordinators, ensuring consistent, compassionate, and effective patient communication and treatment presentation Oversee orthodontic office operations, including scheduling, patient flow, billing, insurance coordination, and financial arrangements Manage budgets, financial reporting, and operational efficiency to support sustainable growth and profitability Drive innovation and process improvements through technology integration and workflow optimization Ensure compliance with legal, regulatory, and quality standards across the department Build and maintain a positive, motivated team culture, fostering collaboration, high morale, and accountability Partner with clinical and executive leadership to align departmental operations with overall practice goals Monitor performance metrics, patient satisfaction, and key performance indicators to inform strategy and improvements Represent the orthodontic department in strategic planning and community outreach initiatives What We're Looking For Bachelor's degree required; Graduate degree (MBA, MHA, or related) preferred Proven leadership experience in orthodontics, dentistry, or healthcare operations High emotional intelligence with a track record of motivating and leading teams Strong analytical and problem-solving skills with business acumen in financial and operational management Excellent communication and interpersonal skills, with a patient- and family-centered mindset Tech-savvy and comfortable with EHR/EDR, practice management software, and digital scheduling systems Bilingual (English/Spanish) a plus Why Join Sugarbug? Established Reputation: 16+ years of trusted pediatric and orthodontic care in Ventura County Leadership Opportunity: Lead a critical department with responsibility for operations, patient experience, and team development Innovative Environment: Leverage technology and forward-thinking systems to streamline processes and enhance patient care Positive Team Culture: Inspire and support a motivated, collaborative, and compassionate team Competitive Compensation: $60,000 - $80,000 annually, commensurate with experience and qualifications At Sugarbug, the Orthodontic Operations Manager is both a leader and a strategic partner, responsible for guiding the department to operational excellence, fostering a high-performing team, and delivering outstanding patient experiences.

Created: 2026-03-10