Manager, Pharmacy Operations

Job Summary The Manager, Pharmacy Operations is responsible for coordinating and overseeing the operations of the central pharmacy and/or any assigned satellite pharmacies. This role ensures safe, efficient, and cost-effective workflows and regulatory compliance, while fostering a culture of teamwork, patient safety, and operational excellence. The manager provides leadership to supervisors, coordinators, pharmacists and technicians, as appropriate, and serves as a liaison between staff and pharmacy leadership. The scope of responsibility includes technology and automation, operational workflows, scheduling, regulatory compliance, staff development, performance improvement, and collaboration with site and system-level committees. Key Responsibilities • Exemplifies the Rush University System for Health ("Rush") mission, vision and values and acts in accordance with Rush policies and procedures. • Manages, mentors, and provides feedback to team members. • Manages hiring, onboarding, scheduling, training, payroll, disciplinary and review processes for pharmacists and technicians. • Conducts performance evaluations and provides mentorship for continuous improvement. • Manages staffing model workflows for central and satellite pharmacies including ADC and other automation, IV/oral preparation and dispensing, carousel operations, compounding, and delivery of medications for optimal efficiency and accuracy. • Manages site operations to ensure compliance with regulatory requirements, pharmacy policies, procedures, and performance standards in conjunction with site and system pharmacy leaders. • Ensures compliance with USP , , and regulations and functions as the designated person as assigned. • Facilitates changes to support site and system pharmacy initiatives. • Partners with clinical staff and nursing to implement medication therapy best practices, stewardship principles, and service standardization across the continuum of care. • Collaborates on site and system multidisciplinary committees. • Other duties as required. Required Qualifications • Doctor of Pharmacy degree from an ACPE-accredited school of pharmacy • Active pharmacist licensure or eligibility to get a pharmacy license in the practicing state within 3 months of hire. • Minimum of (5) five years of hospital pharmacy experience • Strong leadership, analytical, and critical thinking skills with ability to manage change and drive improvement. • Excellent interpersonal and written/verbal communication skills with ability to coach and mentor staff. • Demonstrated knowledge of hospital pharmacy operations, automation, and regulatory standards. • Proficiency in Microsoft Office, Epic, and related informatics and pharmacy systems. • Dependable attendance, flexibility with scheduling, and ability to work independently and in teams. Preferred Qualifications • PGY2 residency in pharmacy administration/management or equivalent experience strongly preferred. • At least (2) two years in a supervisory or lead role. • Completion of an ASHP-accredited PGY'1 residency and PGY'2 HSPAL residency or equivalent experience. • Board Certification (e.g., BCPS, BCIDP, BCCCP) or equivalent clinical credential. • Master's degree in business or healthcare administration

Created: 2026-03-10