Business Office Manager (BOM)

Business Office Manager (BOM)Summary: Supervise, coordinate, and perform business office functions under the direction of the Administrator in accordance with sound accounting practices. Benefits and Perks: • Health Insurance • Dental + Vison • 401k • Tuition reimbursement through ECPI • Employee recognition programs • Daily Pay Essential Duties & Responsibilities: • Meet physical and sensory requirements stated below, and be able to work in the described environment. • Prepare and submit reports on a timely basis as required and directed by the Administrator, the company and governmental agencies. • Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents. • Prepare and submit monthly resident billings for services provided. • Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments in coordination with outside billing company. • Monitor and manage the accounts receivable collection process in coordination with outside billing company. • Pursue past due accounts persistently and maintain proper back-up documentation. • Obtain and submit all required documentation to bill third party payers as per program/company guidelines. • Maintain financial records including any cash receipts, cash disbursements, accounts receivable, accounts payable, payroll journal, as directed. • Attend department head meetings, seminars, and workshops, when approved, to assure current knowledge of State and Federal laws and regulations pertaining to bookkeeping functions. • Responsible for reconciling all facility cash and accounts. • Verify that resident trust is accurately recorded. • Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for patient trust fund daily. • Participate in the resident admission process by providing explanations of the facility's rates, billing cycle and payment terms, including collecting the first month's advance payment upon admission. • Supervise and oversee other business office clerical staff, as assigned. • Other special projects and duties, as assigned. Job Requirements: • Bachelor's degree in Business or relevant experience in long-term care. • Minimum of three (3) years related experience. • One (1) to two (2) years management/supervisory experience required; office management experience preferred. • Effective verbal and written English communication skills. • Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation. • Highest level of professionalism with the ability to maintain confidentiality. • Ability to communicate at all levels of organization and work well within a team environment in support of company objectives. • Customer service oriented with the ability to work well under pressure. • Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity. • Strong analytical and problem solving skills. • Ability to work with minimal supervision, take initiative and make independent decisions. • Ability to deal with new tasks without the benefit of written procedures. • Approachable, flexible and adaptable to change. • Function independently, and have flexibility, personal integrity, and the ability to work effectively with employees and vendors. Physical and Sensory Requirements: • Moderate physical activity: • Requires handling of average-weight objects up to twenty five (25) pounds. • Sitting for more than two (2) hours at a time. • Requires consistent computer work with repetitive typing and concentrating on computer screen. About Eastern Healthcare Group: Eastern Health Group is a family of skilled nursing facilities and rehabilitation centers. We are resident-centered and quality-focused! Our workplace culture is all about uplifting people. We are committed to creating a nurturing, family-like atmosphere where staff develop meaningful relationships with residents and where exceptional patient outcomes are the standard.

Created: 2026-03-10