Program Specialist 3 - School Certifying Official - MVP

Salary : $56,880.00 - $76,608.00 Annually Location : Bremerton Campus, WA Job Type: Full-Time Classified Job Number: 25-26-C17 Department: Military & Veterans Program Opening Date: 02/17/2026 Closing Date: 3/17/2026 11:59 PM Pacific Description Program Specialist 3 - School Certifying Official - MVPSalary: $56,880 - $76,608annually Classification: Classified Staff Reports to: Director of Military & Veteran Programs Priority consideration for those who applied before March 5, 2026. The full-time Program Specialist 3 in the Military and Veteran Programs has organization-wide program responsibility. This position is the subject matter expert and certificates in Chapter 30, Chapter 31, Chapter 35, Tuition Assistance, and MYCAA. The Program Specialist 3 supports the Director of Military and Veteran Programs by coordinating all aspects of work related to Chapter 30, Chapter 31, Chapter 35, Tuition Assistance, and MYCAA. The Program Specialist 3 provides assistance and specialized consultation to program participants, staff, and outside entities, and recommends resolution for complex problems and issues related to the program. The Program Specialist 3 assesses program participants' needs and develops specialized services and training unique to the program that are responsive to the needs of participants. Essential FunctionsMeet with students in person or via telephone, email, or written letters to provide assistance regarding the process and procedures, and general entry and admissions information. Address questions regarding their Student Benefits Files and make referrals to appropriate college or community resources when appropriate. Certify and maintain veteran benefits in the Enrollment Manager. Assist in planning, complementing, and evaluating institutional policies related to MVP; promote the program on campus and with outside organizations; represent the MVP at meetings. Train Military & Veteran Program staff on certifying procedures and file maintenance, in accordance with VA guidelines. Monitor student progress and report, as required, students who have been terminated during the current quarter due to unsatisfactory progress. Provide information on how to apply for veterans' benefits or assist veterans with the process. Provide information about programs, requirements, registration, and financial aid. Understand the process for military training documentation for the purpose of transferring credit, using the ACE guidelines. Advise students, staff, program participants, and/or the public regarding program content, policies and activities and recommend alternative courses of action. Make public presentations related to services at the college as requested. Provide information to students on how to: apply for transfer credit or graduation; file a grade appeal; and other general college procedures. Provide and apply an hourly/daily work schedule for students and staff servicing in the MVP. Attend meetings, training sessions, and/or conferences as required, either in person, by ITV, or conference phone. Advise students and consult with departments and other institutions about academic programs, degree updates or changes, and transfer policies and procedures. High proficiency in the use of ctcLink, word processing, Excel, and database software. Maintain and update orientation sessions for new veteran students. Perform other related duties as assigned and/or required. QualificationsMinimum Qualifications High School Graduate or equivalent Five years of experience providing assistance to customers regarding inquiries, complaints and problems Knowledge of military education and military transcripts. Preferred Qualifications Excellent customer service skills Bachelor's degree in education, business, human services, or related field Knowledge of military education benefits such as Tuition Assistance, My Career Advancement Account, etc. Successful applicant will Demonstrate proficient computer skills and use of software/programs such as Microsoft Word. Work independently and as a member of a collaborative team with diverse students, faculty, staff and community members. Plan, prioritize and organize assigned work to meet deadlines and demands of workload. Communicate effectively both orally and in writing. Function as a team player. Work effectively with individuals representing a wide range of diverse cultural and socioeconomic backgrounds, life experiences and abilities. Foster a climate of multi-cultural understanding and appreciation. Demonstrate an understanding of and commitment to the Olympic College mission, diversity and learning-centered climate. Uphold Olympic College's values and ethics necessary to maintain a positive climate. Additional Information Terms of Employment Please note that we are unable to sponsor visas for this position. Only candidates who are currently authorized to work in the United States will be considered. This is a full-time classified position scheduled to work 40 hours a week, with a salary range of $56,880 - $76,608annually. All classified positions will start their salary at Step A. When you have completed six months of probation, you will receive a 5 percent pay increase. A collective bargaining agreement exists, and this position is covered by the Washington Public Employees Association (WPEA) Union. Classified positions qualify for the following benefits: Medical/vision, dental, long-term disability, life insurance, and accidental dismemberment, Flexible Spending Arrangement, Dependent Care Assistance Program, Wellness Programs, Department of Retirement Systems Plan 2 or Plan 3, Deferred Compensation Program (DRS) retirement savings plan; TIAA supplemental retirement savings plan, Aflac, 11 paid holidays, leave - vacation/sick/personal holiday/personal leave, auto/home insurance, space available tuition waiver, Employee Assistance Program (EAP), fitness center, reduced rate and priority consideration on-site child care on a space available. For more information regarding benefits, please visit our website . Conditions of Employment Prior to a new hire, a background check, including criminal record history, will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position. In addition to the background check, candidates will be required to complete the Sexual Misconduct Disclosure Form as required WB HB 2327. The employee must reside in Washington State and within a reasonable distance of the campus to respond to workplace reporting requirements at the time ofhiring. Frequent travel to Olympic College campuses or other sites may occur. How To Apply To be considered for this position, a candidate must apply online through the Olympic College website and submit the following required materials: Olympic College Online Application Resume Cover Letter - in your cover letter, describe how your experience sets you apart for this position. Unofficial college transcripts. Official transcripts and copies of mandated certifications will berequired ofthe successful candidate. EEO Statement Olympic College values equity and is an Equal Opportunity Employer and Educator. Olympic College providesequal opportunity in education and employment and does not discriminate based on race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment include but not limited to unwelcome sexual conduct. Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance withthe Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Erin Pohl, Title VII and Title IX, building 5, room 528A, 360-475-7303. Olympic College is a smoke-free/drug-free environment. This recruitment announcement does not reflect the entire job description and can be changed or modified without notice. Olympic College Human Resources 1600 Chester Ave Bldg. 5 - 5th Floor Bremerton, WA 98337Benefits include vacation, sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver. 01 Are you a high school graduate or equivalent? Yes No 02 Do you have a minimum of five years of experience providing assistance to customers regarding inquiries, complaints and problems? Yes No 03 Do you have knowledge of military education and military transcripts? Yes No Required Question

Created: 2026-03-10