Operations Specialist

Description & Requirements Are you ready to join a dynamic team that is changing the way services are delivered? Maximus is seeking a skilled Operations Specialist who will play a crucial role in shaping our operational strategies and driving exceptional service delivery. In this pivotal position, you will enhance efficiency, boost profitability, and ensure compliance through comprehensive data analysis and reporting. Your Impact Starts Here! If you have demonstrated leadership abilities, financial acumen, and a solid understanding of government programs, we invite you to apply! Your expertise can help us elevate our service delivery to new heights. Why Choose Maximus? Enjoy a work-life balance with personalized flexibility. Receive competitive compensation and performance-based bonuses. Gain access to comprehensive insurance coverage, including medical and dental plans. Plan for your future through our 401K Retirement Savings plan with company matching. Benefit from an unlimited time off package, inclusive of holidays and extended sick leave. Access holistic wellness support via our Employee Assistance Program (EAP). Participate in our recognition platform to celebrate exceptional contributions. Utilize tuition reimbursement to support your ongoing education. Enjoy employee perks and discounts. Engage with resources from the Maximus Wellness Program. Explore professional development opportunities through various training programs and workshops. Get reimbursed for licensures and certifications. Key Responsibilities: Oversee operations across business units, ensuring client account responsibilities are met. Manage and cultivate client relationships to enhance satisfaction and retention. Take charge of profit and loss responsibilities, including budgeting and process improvement initiatives. Conduct thorough budget analyses and facilitate effective coordination among clients and team members. Establish and execute strategic plans and objectives for business units. Lead the development of RFPs and proposals for new business opportunities. Monitor operational success through objective performance reviews. Guide multiple departments, ensuring seamless activity management through your teams. Build and maintain relationships with key state and local government officials. Evaluate the effectiveness of current and new project initiatives. Collaborate closely with clients and project staff to innovate and enhance service delivery. Support the Health Central team with program management operations. Assess resource requirements to meet project milestones efficiently. Standardize deliverables for strategy teams to achieve performance metrics. Basic Qualifications: Bachelor's degree required; MBA preferred. Experience in outsourcing is a plus. Proven track record in managing a large portfolio of complex projects. Exceptional communication, interpersonal, and organizational skills. Expertise in high-level strategy development within departments. Ability to positively influence executive management decisions. Knowledge of government programs and organizational objectives. Skilled in negotiating satisfactory outcomes with clients. Deep understanding of the U.S. Health and Human Services market. Proficient in Microsoft Office Applications, including Project. 10+ years of experience in government contracting and program management. Home Office Requirements: Company-issued computer equipment and cell phone will be provided. Reliable high-speed internet service is required: Minimum 20 Mbps download speeds (50 Mbps for shared connections). Minimum 5 Mbps upload speeds. A private and secure workspace is essential. Compensation Transparency: Maximus offers compensation based on multiple factors, ensuring equity and market competitiveness. Accommodations: Maximus provides reasonable accommodations for individuals requiring assistance in the employment process due to disabilities or medical conditions.

Created: 2026-03-10