CGP: Client Accounts Specialist II

Century Group is partnering with a client that is seeking a Legal Collections Specialist to join their team. Exact compensation may vary based on skills, experience, and location. Expected starting base salary of $57,000 to $75,800 per year. Job Responsibilities: Manage a portfolio of client accounts by using effective collection methods to reduce delinquency and support timely resolution. Review complex billing concerns and use critical thinking to negotiate balances while supporting positive client relationships. Process large volumes of billing and confirm accuracy by reviewing contract terms, rates, and supporting information. Determine when collection efforts are complete and follow established procedures for write off activity including preparation of required documents. Work with internal teams and clients to resolve account issues, support payment activity through portals, and maintain a consistent client experience. Requirements: An Associate degree in business administration or a related field. 3+ years of experience in accounts receivable billing and collections. 3+ years of experience in client service with a strong focus on communication. Have experience in legal environments or with attorney interaction considered helpful. Show strong ability in office software programs including word processing and spreadsheet tools. Qualifications: Use basic math skills with accuracy and work efficiently with ten key input and typing tasks. Work in systems such as NetSuite and provide reports as needed. Understand procedures related to alternative dispute resolution and apply this knowledge when supporting client matters. Handle requests for invoices statements and tax forms and assist with accounts receivable activity when needed. Maintain strong organization skills and manage several responsibilities while supporting a positive client experience. REF#51799 #LI-DD1

Created: 2026-03-10