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Lead Support Staff - New Haven

Marrakech - New Haven, CT

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Job Description

Our Vision:We envision a world where every individual is valued for their inherent worth—regardless of ability or circumstance—and has equitable access and support to lead a life of their own design.SUMMARYThis individual will provide compassionate, direct care to individuals with developmental and/or physical disabilities. They will implement personalized service plans and engage habilitation programs that foster independence and growth. They will assist in managing day-to-day site operations with confidence and minimal supervision. They will also orient and schedule support staff to ensure a collaborative and supportive environment.ESSENTIAL DUTIES AND RESPONSIBILITIES including the following. Other duties may be assigned. Food Management : Oversee food purchases, ensuring dietary needs are met for individuals. Teaching and Teamwork : Implement incidental teaching and facilitate teamwork to achieve individual program goals. Scheduling : Develop and implement daily schedules that focus on daily living skills and community experiences; coordinate in-house recreation and outings based on individual interests. Direct Care : Provide comprehensive care, including medical, dietary, hygienic, and behavioral support. Environment Maintenance : Ensure a safe, clean, and orderly work environment; maintain agency property effectively. Appointment Management : Maintain calendars for medical appointments, staff schedules, and program implementation; follow up on medical recommendations and ensure meaningful recreational activities are offered. Compliance and Documentation : Adhere to personnel policies and procedures; ensure compliance with licensing requirements. Complete monthly program reviews and maintain accurate documentation, including case notes, incident reports, and safety logs. Behavioral Programs : Implement daily behavioral and goal programs and conduct Physical/Psychological Management Training as required. Administrative Duties : Rotate on call, Monthly staffing schedule, plan recreation, cash on hand audits, geo tabs, ensure monthly drills are completed. QUALIFICATIONS Associate's degree in Human Services, Special Education, or related field preferred. A high school diploma/GED with one year of relevant experience may be accepted in lieu of a degree. CERTIFICATIONS Valid CT Driver's License Ability to obtain the following: Department of Developmental Services medication certification Public Service License (if applicable) CPR and First Aid certification PMT certification SCHEDULE M/W/Th 2p-10, Tu 9a-5p, Su 8a-4p RATE $19.59/hr. Rate increases to $20.04/hr, after 6 months. Benefits: Paid time off (PTO) and Dedicated Sick Time Paid Holidays New Year’s Day Martin Luther King, Jr. Day Memorial Day Juneteenth Independence Day Labor Day Thanksgiving Christmas Paid and Unpaid Leave for: Bereavement Jury Duty Disaster Relief Volunteer Family and Non-FMLA Medical Leave Military Leave Employer- Sponsored Medical, Dental, Vision and Life Insurance (for full time employees) External Employee Assistance Program (EAP) (for full time employees) 401K and Profit Sharing Plan Educational Benefits, Including: DSP Credentialing through the NADSP Tuition Reimbursement Tuition discounts at local colleges and universities Access to Various Voluntary Insurances and Benefits Staff Recognition Program Other Financial Benefits, Including but not limited to: Dayforce Wallet (On-Demand Pay) Marrakech’s Homeownership Program Perfect Attendance Bonus Program Recruitment Referral Bonus Other Corporate Discount Programs Marrakech is an Equal Opportunity Employer. The hiring and promotion of employees will be based upon qualifications without regard to race, color, sex, pregnancy, religion, age, marital status, national origin, ancestry, disability, sexual orientation, genetic information, protected activity or any other basis prohibited by law.Job DetailsPay Type HourlyEducation Level High SchoolHiring Min Rate 19.59 USDHiring Max Rate 20.54 USD

Created: 2026-03-10

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