Director of Nursing Consumer Experience

Our promise to you:Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule:Full timeShift:Day (United States of America)Address:601 E ROLLINS STCity:ORLANDOState:FloridaPostal Code:32803Job Description:Evaluates the learning needs of individuals and the department, ensuring in-service and training programs meet identified needs. Promotes staff competency through proper orientation, skill validation, and education. Develops and implements policies and procedures that promote consistency, best practices, and regulatory compliance. Leads clinical and operational performance across assigned areas and serves as a liaison ensuring clear effective communication, collaboration with other departments to support seamless care coordination. Leads and develops nursing teams by cultivating a positive, inclusive culture where staff are empowered, professionally supported, and aligned with organizational values. Promotes strong frontline leadership, drives professional growth, fosters engagement, and builds high performing, accountable teams. Develops and implements departmental safety programs. Oversees the development and implementation of strategies to achieve departmental and organizational objectives. Maintains effective departmental communication through regular staff meetings and facilitates information flow between departments and administration. Fosters an environment of service excellence for patients, families, physicians, and the community. Develops and manages the annual budget in coordination with finance, monitoring and adjusting to ensure effective use of resources. Recruits, retains, and develops a high-performing nursing leadership workforce, ensuring workforce stability and developing strong leadership pipelines. Reviews labor management reports and ensures established goals are met. Other duties as assigned. Oversees the selection, education, staffing, and disciplining of staff members in compliance with organizational standards, policies, and practices. Ensures compliance with safety and legal requirements as established by governing and regulatory agencies. Plans, develops, implements, and evaluates marketing and program development initiatives in coordination with leadership staff and hospital administration.Knowledge, Skills, and Abilities:• Demonstrates a broad clinical nursing knowledge• Demonstrates competency in personal leadership abilities• Demonstrates the ability to develop and mentor others to their optimum levels of skill and professionalism• Demonstrates business and human resource skills as they relate to assigned areas of service• Demonstrates competency in regard to communication and relationship building• Demonstrates the ability to include evidence-based practice standards for care delivery in their area of specialty• Is a role model for professionalism• Strong interpersonal and leadership capabilities, including the direct management of multiple departments throughout the hospital• Demonstrates knowledge of organizational chain of command and follows as appropriate for decision-making• Demonstrates knowledge of strategic and financial planning and management• Demonstrates knowledge of standards related to clinical practice• Possesses delegation skills and the ability to multitask• Able to function in stressful and emergency situations with strong detail orientation• Has computer skills and is adept as a change agent• Committed to the advancement of nursing practice and the nursing profession, along with staff education and development• Requires ability for independent, professional judgment on clinical issues• Effective communicator in all modalities with good customer service skills• Good organizational and time management skillsEducation:• Bachelor's of Nursing [Required]• Master's of Nursing [Preferred]Work Experience:• 2+ leadership experience [Required]• 2+ nursing experience [Required]• 5+ nursing experience [Preferred]Licenses and Certifications:• Registered Nurse (RN) [Required]• Basic Life Support - CPR Cert (BLS) [Required]Physical Requirements: (Please click the link below to view work requirements)Physical Requirements - Pay Range:$103,498.83 - $192,502.92This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.Category: Registered NurseOrganization: AdventHealth OrlandoSchedule: Full timeShift: DayReq ID: 151207790

Created: 2026-03-10