Human Resources Employee Services Analyst I

The Brock Group provides specialty craft and maintenance services to key industries across North America. We are dedicated to offering the safest and highest quality service and solutions. We view ourselves as partners with our customers, our employees and the communities in which we operate. Our performance-driven culture is led by having and developing the best people, the most efficient processes and the right tools for the job. Qualifications and Detail about the Position Summary: Broad Function The Human Resources Employee Services Analyst is responsible for administrative support for US and Canada employee actions throughout the Employee lifecycle simultaneously while providing the highest level of customer service. In addition, this role will also support our processes for managing Unemployment Claims and delivering Verifications of Employment (VOE) for all Brock companies. Responsibilities: Essential FunctionsPromote, demonstrate and instill Brock's Bsafe and Bbest culture in all aspects of the business Process all employee actions in US and Canada using multiple HRIS systems including but not limited to hire/rehire, terminations, pay change, direct deposit, tax exemptions (Federal and State) and employee information updates Process Employee Work History Inquiries (VOEs) and Unemployment Claims while partnering with our Third-party vendor Provide immediate Customer phone support to current and former Employees Troubleshoot and resolve paystub and pay card access issues Analyze and provide resolution for payroll processing issues Provide high ethical standards with demonstrated experience handling highly sensitive and confidential information Able to work independently and collaboratively while demonstrating the ability to be flexible and dependable Other information: Working Conditions Working conditions include outdoor and indoor field, yard and shop locations Working indoors in an office environment Utilization of Personal Protective Equipment is necessary Travel as required Skills & AbilitiesThe ability to work in a high paced environment with sudden changes in priorities and duties The ability to work quickly, accurately and pay high attention to detail Strong oral, written, and interpersonal skills Excellent customer service skills Maintain a high level of confidentiality, flexibility and responsiveness Experience in Microsoft Office Suite, Excel, Outlook, Word, MS Teams, etc. Experience with HRIS systems such as Infor Lawson, SAP, Oracle, Workday, CMS, Sage, Ceridian, etc. Experience with Unions, US and Canada, is desired Knowledgeable with US and Canada Employment Bilingual - Spanish Education & ExperienceHigh School Diploma or equivalent required, some college preferred. Minimum 1-year experience as Human Resources Coordinator, Representative or Specialist Location Information: Deer Park ScaffSource Office Location of Job:US:TX:Deer Park Shift: Exempt: No Work Type:Full Time Working Conditions: We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

Created: 2026-03-10