Client Relationship Manager

Join us as a Client Relationship Manager and unlock your potential for exceptional earnings! Our success story is evident, with 99% of our Store Managers, District Managers, and Regional Vice Presidents rising through the ranks, starting from the Account Manager role. In this exciting position, you'll be responsible for managing rental accounts, delivering outstanding customer service, promoting new products, driving account performance, handling deliveries and pickups, maintaining store standards, and managing early-stage collections. Your key responsibilities will include: Overseeing a portfolio of accounts while building and nurturing robust customer relationships. Performing early-stage collections (16 days past due) and consistently meeting collection standards. Securing payment commitments and maintaining account health using management tools. Completing delivery routes, pickups, and follow-ups efficiently. Providing exceptional customer service both in-store, over the phone, and in customers' homes. Contributing to sales growth by generating new rental agreements. Safely transporting, installing, and managing merchandise. Maintaining showroom standards and ensuring company vehicles are well-kept. Adhering to all company safety and operational guidelines. We are looking for candidates with the following qualifications: A high school diploma or equivalent. At least 18 years of age. A valid driver's license and a good driving record. Strong communication and customer service skills. Physical requirements include the ability to lift and move heavy merchandise, drive a box truck, and be active on your feet for extended periods. Your work schedule will be full-time, Monday to Saturday, with Sundays and one weekday off. This role is physically active and may require lifting, bending, and standing. We offer a variety of benefits, including: Rapid growth and advancement opportunities. Weekly pay and paid time off. Medical, dental, vision, life, and disability insurance. Industry-leading 401(k) with company matching. Flexible Spending & Health Savings Accounts. Supplemental and voluntary insurance options. Equal Opportunity Employer Rent-A-Center is proud to be an equal opportunity employer, committed to ensuring that all employment decisions are made without discrimination based on race, religious creed, color, national origin, ancestry, physical or mental disability, genetic information, sex, gender, age, sexual orientation, citizenship status, veteran status, or any other status protected by federal, state, or local law.

Created: 2026-03-10