Shift Supervisor

Benefits:Competitive payEmployee DiscountOpportunity for GrowthDynamics Team EnvironmentFlexible schedule13 North, formerly the Milwaukee Alehouse, has been serving the Grafton community and beyond for the past 20 years. Our brand is an upscale, casual-style restaurant.We are dedicated to providing exceptional hospitality, positively impacting our community, and creating memorable experiences for every guest who walks through our doors.We are seeking a motivated shift supervisor to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive exceptional service. The shift leader's responsibilities include creating a shift schedule, delegating tasks, and placing supply orders.To be successful as a shift supervisor, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift supervisor should be able to ensure smooth and efficient workflow.Responsibilities:Supervising employees, assigning duties, and creating a shift schedule.Monitoring team performance and ensuring duties are performed efficiently.Reporting any issues that arise during the shift to management.Managing employee requests and transgressions.Ensuring compliance with company policies, health, and safety standards.Coaching team members and training new staff.Handling customer issues and employee disputes.Requirements:High school diploma/GED.Previous experience as a Shift Supervisor or in a similar role in restaurants.Experience creating shift schedules.Excellent communication and interpersonal skills.Strong leadership and organizational skills.Confident problem-solver.Team player.If you’re passionate about making every guest's day brighter and thrive in a dynamic, fast-paced setting, we want to hear from you!Come grow with us and help us continue setting the standard in hospitality.

Created: 2026-03-10