Global Service Solutions Product Manager

Join Tektronix as the Global Service Solutions Product Manager, where you will be pivotal in shaping and implementing our strategic service initiatives within the Service Solutions Organization (SSO). In this impactful role, you will craft the vision, roadmap, and go-to-market strategy for our extensive services portfolio, ensuring our offerings deliver exceptional customer value, differentiate us in the market, and drive profitable growth across Tektronix, Keithley, and Elektro-Automatik. As an innovator in service offerings, you will collaborate across Product, Sales, Marketing, Operations, and Customer Success. Your comprehensive understanding of customer needs paired with your business acumen will enable you to create successful offerings that enhance customer loyalty and encourage renewals. This position is perfect for someone with an entrepreneurial spirit who excels in cross-functional teamwork, influences others effectively, and translates insights into impactful product strategies, pricing plans, and ambitious market initiatives. Key Responsibilities: Service Portfolio Leadership: Define and manage the global service portfolio lifecycle, establishing a clear vision, strategy, and multi-faceted roadmap. Business Ownership: Achieve and exceed financial targets, driving growth in revenue, attachment rates, and overall profitability. Go-to-Market Strategy: Lead the global approach for new and existing service offerings, working with various departments to enhance market share and adoption rates. Value Proposition: Develop compelling value propositions based on customer insights and industry trends for a cohesive, client-focused message across regions. Customer Insights: Conduct Voice of the Customer (VOC) feedback sessions and market research to pinpoint emerging trends and opportunities. Cross-Functional Collaboration: Partner closely with SSO Operations and Tektronix business units to ensure effective service delivery. Pricing Strategy: Manage global pricing strategy for services, aiming for maximum price realization and profitability. Strategic Leadership: Contribute to long-term strategic planning within SSO by promoting innovative, data-driven ideas. Performance Management: Utilize effective business leadership to meet key performance metrics, including revenue and profitability. Essential Competencies: Customer-Obsessed: Ability to turn customer insights into impactful solutions. Results-Driven: Proven record of achieving measurable outcomes through teamwork. Strategic Thinker: Effectively transforms innovative ideas into actionable results. Innovative: Willing to take risks and experiment for breakthroughs. Inspirational Leader: Shows humility and the capacity to influence and motivate teams. Team Builder: Experienced in leading cross-functional teams to reach objectives. Courageous Decision-Maker: Ready to challenge the status quo and make tough choices. Adaptability: Learns from experiences to achieve rapid improvement. Data-Driven: Strong analytical skills focused on continuous improvement. Qualifications: Bachelor's degree in Business, Marketing, Engineering, or a related field; MBA or MS in Management preferred. Minimum of 5 years of product marketing or management experience with measurable P&L responsibilities. Experience in global product or service marketing with a successful record of market share growth. Expertise in operational excellence utilizing tools like kaizen and continuous improvement. Able to balance immediate performance with long-term strategic goals. Background in branded B2B or B2C environments, preferably with complex technical service offerings. Demonstrated success in creating VOC-driven product strategies. Ability to influence and build trusting relationships within matrixed organizations. About Ralliant Corporation: Ralliant, previously part of Fortive, is an independent public company at the forefront of precision technology, aiding engineers in turning their innovative ideas into reality. Our high-performance instruments and subsystems are essential for advancements across various industries. We are committed to fostering an inclusive workplace where collaboration and innovation excel. About Tektronix: As a subsidiary of Ralliant Corporation, Tektronix tackles challenges head-on, developing technologies that bridge inspiration with realization. We focus on nurturing loyalty and a sense of community to retain top talent. Join us to create a better tomorrow! This role is remote, but the essential leadership and innovative approach you bring will propel our success. Apply today and become a part of a team that values diversity and fosters a culture of continuous improvement. Compensation: The salary range for this position is 104,300 - 193,700.

Created: 2026-03-10