Manager of Air Export Operations

Manager of Air Export Operations Location: Chicago Department: Air Export Operations Employment Type: Full-Time Position Overview Join our dynamic team as a Manager of Air Export Operations and take charge of leading and optimizing all air export processes. We are looking for a talented professional with a proven background in air freight operations and management. You will play a crucial role in ensuring that our shipments are processed efficiently, in full compliance with regulations, and with a commitment to our high standards of service excellence. Qualifications Minimum of 7 years of progressive experience in air export freight forwarding, including 3 years in a leadership role. In-depth understanding of air freight regulations, documentation, and export compliance (TSA, IATA, EAR, etc.). Familiarity with CargoWise or similar freight forwarding software is preferred. Demonstrated leadership, coaching, and team-building capabilities. Strong problem-solving skills and decision-making abilities in a fast-paced environment. Exceptional communication and organizational skills. Adept at multitasking and prioritizing responsibilities to meet deadlines under pressure. Why Join Us? Lead a high-performing team at a global logistics leader. Career advancement opportunities in a growing international organization. Attractive compensation and comprehensive benefits package. Key Responsibilities Oversee daily operations of the Air Export department, including scheduling, documentation, and compliance. Supervise and mentor coordinators, fostering their training and professional growth. Ensure accurate preparation and verification of export documentation in compliance with international trade regulations and company policies. Maintain compliance with U.S. Customs, TSA, IATA, and other regulatory standards. Monitor KPIs and department performance to enhance operational efficiency and cost control. Collaborate with internal teams to refine workflows and boost productivity. Troubleshoot operational challenges while ensuring outstanding service quality. Implement innovative process improvements and digital solutions to improve efficiency. Develop and sustain strong relationships with carriers, agents, and business partners. Stay informed on industry regulations, export compliance standards, and shifts in the global market. Benefits We offer excellent company benefits, including a 401k plan, dental, health, life, and vision insurance, paid time off, car allowance, and commissions.

Created: 2026-03-10