Service Center Manager

Job DescriptionAFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.We are A Company Culture Devoted to Innovation & ImprovementAFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.Service Center ManagerThis role will report to the Group Vice PresidentResponsibilities include:Manage the Operations, Logistics, and Program Management activities associated with the assigned Customer Programs (VMI) to ensure on-time and accurate delivery of products. Ensure Customer programs meet expectations through customer engagement, audits, and routine maintenance of bins and racks. Coordinate with Customers, Sales, Distribution Center, and Supply Chain to ensure that optimal Service Center and program inventory levels are maintained for program customers. Provide leadership to the Service Center associates to implement best practices, improve efficiencies, and facilitate operational continuous improvement projects. Monitor & facilitate customer priorities associated with the dock-dock & discrete orders being shipped from DC. Support Account Managers in addressing failure modes associated with dock-dock, discrete and VMI orders. Work with DC management team to prioritize product movement. Work with the Regional management team to ensure alignment with corporate objectives. Support operations projects such as customer launches and program implementations Responsible for delivery vehicle maintenance, repairs, and compliance. Other duties as required. LOCATION:Primary work location will be Kingston, PATravel requirements will be limited.Job Requirements: Minimum of five years of operations/order management experience in a supervisory capacity. Minimum of five years of experience with VMI, Kanban or other inventory systems requiring a triggered replenishment from a warehouse infrastructure. A working knowledge of inventory management (APICS certification a plus) Knowledge of ERP systems and processes. Experience with fasteners and fastener quality standards strongly preferred. Position: Full-timeWork Hours: 7AM-4PM, Monday-FridayTargeted Salary: $75,000-90,000 (Depending upon experience)Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance We are an AA/EEO/Veterans/Disabled employer.

Created: 2026-03-10