Lead Internet Network Design Engineer

Astound is a premier provider of internet, WiFi, mobile, and TV services, committed to connecting communities and enhancing lives through innovative technology. We keep businesses connected with reliable fiber infrastructure and internet solutions driven by award-winning service, empowering organizations in our increasingly interconnected world. As leaders in digital transformation, we continually adapt our offerings to meet the evolving needs of our customers, providing dependable connectivity and groundbreaking digital experiences. Our dedication to excellence extends beyond infrastructure, as we invest in our team through personalized training, coaching, and a supportive work environment that fosters personal and professional growth. Employees are empowered to represent a superior telecommunications company while making a significant impact in the communities we serve. We offer an extensive benefits package that includes rewards, recognition programs, and employee discounts, ensuring our team members are supported in their professional and personal journeys. At Astound, we believe in creating extraordinary opportunities for everyone, everywhere. A Day in the Life of the Senior Network Internet Design Engineer: The Senior Network Internet Design Engineer will design, configure, and optimize IP networks, including routers, switches, and links while ensuring robust security and efficient traffic management. This role encompasses managing infrastructure projects, implementing new technologies, and acting as a technical liaison for external network partnerships. Create, review, and document configurations for routers, switches, and links in accordance with established standards and plans. Analyze IP traffic and engineer traffic solutions; identify faults and propose effective resolutions. Evaluate and recommend new technologies, techniques, and products. Implement new product offerings and enhancements for improved service delivery. Optimize network security, route policies, traffic management, and hardware utilization. Oversee all aspects of new infrastructure implementations and upgrades. Engage in hands-on configuration and activation of network devices and links. Serve as the technical point-of-contact for external network relationships (BGP) with vendors, peers, and customers. Effectively manage tasks for field staff and vendors with a focus on execution and meeting deadlines. Provide ongoing IP Network Operational Support. Continuously monitor and analyze network performance metrics. Identify network challenges; conduct research and implement solutions. Thoroughly handle escalated issues from response engineering staff with a focus on resolution. Participate in 24x7 rotating on-call duties; occasional overnight work may be required. What You Bring to the Table: At least three years of technical experience in a production environment, such as an Internet service provider or telecommunications carrier. Proven experience in a customer-facing or customer-supporting role. Expertise in the design, configuration, and upgrade of network elements. In-depth experience with routing protocols (BGP, OSPF, ISIS, RIP) and route-policy modifications. Solid understanding of capacity and traffic management in a WAN environment. Familiarity with network security practices and technologies. Proven ability to plan, track, and manage multiple projects simultaneously. Capability to work independently and take initiative in problem-solving. Excellent written and verbal communication skills. Hands-on experience with WAN routers, LAN and WAN switches, and various telecommunications devices. Effective understanding of WAN/LAN internetworking. Competency in user-level UNIX and PC skills for WAN circuit provisioning and troubleshooting. Strong grasp of routing and IP transport technologies. Knowledge of IP application protocols (SMTP, POP, FTP, HTTP, DNS, etc.). Understanding of LAN media, protocols, and switching (e.g., Gigabit Ethernet, Fast Ethernet). Experience with Spanning Tree Protocol. Experience in a DOCSIS cable environment is a plus. Education: Bachelor's Degree in Engineering, Telecommunications, Internet Technology, or a related field; equivalent experience will also be considered. Comprehensive Benefits Package Includes: 401k retirement plan with employer match. Insurance options: medical, dental, vision, life, and short-term disability. Paid Time Off/Vacation: Starting at 80 hours annually, increasing with tenure. Floating Holiday: 40 hours each year. Paid Holidays: 7 days annually. Paid Sick Leave: Astound provides sick hours according to state/local laws. Tuition reimbursement program. Employee discount program. Benefits listed are for regular full-time positions. Base Salary: The salary range for this position is $135,000 - $165,000 annually, with opportunities for bonuses, benefits, and commission, if applicable. The stated range reflects the low and high end of the hiring spectrum, and actual compensation may vary based on relevant experience, skills, and capabilities. Our Mission: Take care of our customers. Take care of each other. Honor our commitments. Foster a fun work environment. Astound is proud to be an Equal Opportunity Employer, dedicated to creating an inclusive workplace where employees feel valued, respected, and empowered. We are committed to equality for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth conditions, national origin, age, disability, marital status, sexual orientation, genetic information, or any other status protected by law. We strive to cultivate a culture celebrating diversity and promoting inclusivity throughout our organization. For Candidates in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): Our privacy policy is available upon request.

Created: 2026-03-10