Orthodontic Receptionist Full Time

Benefits:Paid holidaysPaid sickPaid vacationDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceDr. John Lupini at True Orthodontics, PC. (formerly known as Drs. Hunter and Lupini, PC.) is seeking a Front Desk Receptionist to deliver excellent service to our patients. You must be amazing, upbeat, friendly, outgoing, and a real people person. This job is centered on people skills and going above and beyond for our patients and practice. This job is high volume multi-tasking, so it is important that any candidate be able to maintain a bright smile, a friendly greeting, and a polished look no matter how busy the days get while maintaining critical system accuracy.We are a well-established and stable orthodontic practice established in 1954. We are Truly patient-centered, focus on maintaining the highest-quality orthodontic results, and put our patients first before ourselves! We want a candidate who shares this vision and desires a long-term position with our Truly amazing team at True Orthodontics, PC.Orthodontic knowledge is absolutely preferred but not required. This position is primarily administrative. However, you must be willing to cross-train in all areas of the practice as needed, including not being afraid to learn sterilization, X-rays, scanning, and orthodontic treatment. This is a M_F Position and offers no remote work.Why Work For Us!We are an well-established practice since 1954 that is growing. We are a casual work environment with 2 offices within 5 minutes of each other. We are the only Downriver open full-time, so your income is not limited by a part-time Doctor. We have a sick, vacation and holiday pay benefit. We have a full benefit package. Employees and immediate family get orthodontic treatment free after 1 year of employment.Skills Required:Multi-line telephone and customer service experienceFluent computer skillsElectronic and paper filingAdapt well to change and new technologyPatient flow and schedulingText SMS messaging, emailScanning and cloud storagePosting patient paymentsPatient follow upExcellent note-takingStrong Multi-taskerSocial media managementExperience:Orthodontic or Dental Reception 1 yr minimum, 2-5 years (Preferred)Strong Computer skills: 2 years (Preferred)Customer Service or Hospitality: 3 years (Preferred)Carestream/Orthotrac Experience a major plusBilingual is a plusLive Chat and social media management experience preferredPay rate based on experiencePlease post your resume and desired pay rate with your multiple interview availability the week of your application (Days and hours).Schedule:Day shift Monday to Friday, 8-10 hour shiftEducation: High school or equivalent (required)Work Location: Multiple locations in Wyandotte MI & Trenton MIWork Remotely: No

Created: 2026-03-10