Clinical Education Coordinator and Trainer

Join Our Compassionate Team and Help Us Prioritize Health At the Primary Care Organization, a division of Humana, we believe that healthcare extends beyond just health; it encompasses the well-being of family, friendships, financial stability, and personal aspirations. We strive to enhance the lives of everyone, including our associates, by creating a supportive environment that fosters happiness, health, and productivity both professionally and personally. We encourage our workforce to build relationships that inspire, support, and challenge them while promoting lifelong growth. The Clinical Education team is dedicated to empowering our clinical staff, including providers, nurses, social workers, and community health workers, through comprehensive training and education that spans onboarding to continuing education. As a Clinical Education Coordinator and Trainer, you will play a crucial role in supporting the clinical education leadership to effectively implement the annual clinical education curriculum for providers and clinical center team members. This position requires managing ongoing programs and coordination alongside clinical education leadership, tackling moderately complex to complex issues through thoughtful analysis of various factors. Key Responsibilities: Plan, coordinate, and implement all aspects of clinical training programs, covering onboarding and ongoing education curricula. Source, schedule, and support internal and external speakers for educational sessions, managing logistics, materials, technical support, and honoraria processing. Maintain accurate attendance records and prepare participation and outcome reports for executive leadership. Design and implement surveys and assessments to evaluate program effectiveness and analyze data for continuous improvement. Develop partnerships with academic institutions to secure CEU/CME accreditation for our staff. Facilitate monthly Grand Rounds and promote continuous clinical learning opportunities throughout the organization. Collaborate daily with providers, clinical leaders, operational partners, and educators to schedule and facilitate learning activities. Provide administrative and logistical support to all stakeholders involved. Ensure compliance with confidentiality and HIPAA regulations in all educational activities. Reporting Structure Reports to the Associate Director of Clinical Education under the leadership of the National AVP, Clinical Education. Collaborates closely with the Clinician Development Committee, Operational Learning Team, Clinical Education Team, and other training partners. Required Qualifications Bachelor's degree. 5 or more years of experience in healthcare educational coordination. Proficiency in Microsoft Office (Outlook, PowerPoint, Project), Zoom, and MS Teams. Experience managing projects within a dynamic and complex environment. Demonstrated commitment to enhancing consumer experiences. Strong organizational, executive functioning, and professional communication skills. Preferred Qualifications Experience in an academic health system, residency program, or health university. Familiarity with project management software such as JIRA. Experience with learning management systems. Skilled in a variety of training tools for effectively reaching diverse audiences. Experience with CME and CEU credits. Work from Home Requirements For effective work from home, a self-provided internet service is required to meet a minimum of 25 Mbps download speed and 10 Mbps upload speed; a wired connection is encouraged. A dedicated workspace with minimal interruptions to protect member PHI/HIPAA information. Satellite, cellular, and microwave connections may only be used with leadership approval. Associates residing in California, Illinois, Montana, or South Dakota will receive bi-weekly payments for internet expenses. Humana will provide telephone equipment necessary for the role. Benefits and Perks: Humana is dedicated to its employees, offering a supportive work environment along with a comprehensive benefits package aimed at enhancing your well-being and professional growth, including: Health and Wellness: Comprehensive health, dental, and vision insurance plans. Retirement Savings: Generous 401(k) plan with company match. Professional Development: Opportunities for continuous learning, training programs, certifications, and tuition reimbursement. Work-Life Balance: Flexible remote work arrangements and paid time off. Employee Assistance Program: Resources for personal, financial, and legal support. Wellness Programs: Initiatives to promote physical and mental well-being. Community Engagement: Opportunities for volunteer activities. Recognition and Rewards: Programs to celebrate contributions and achievements. If you're ready to make an impact in patient care while progressing in a nurturing and dynamic environment, we encourage you to apply! Impact on Patient Care: Your role as a Clinical Education Coordinator and Trainer is vital in ensuring the quality of care provided to our patients, especially within the Care Integration Team (CIT). By coordinating educational programs, you aid in the professional growth of clinical staff and the effectiveness of care delivery. Here's how your work makes a difference: Supporting High-Risk Patient Management: By providing comprehensive training, you enable the Care Integration Team to deliver tailored, proactive care to high-risk patients, addressing complex needs, reducing hospital readmissions, and enhancing patient outcomes. Enhancing Transitional Care Management: Your coordination of educational initiatives on best practices for transitions ensures patients experience seamless transfers between care settings, minimizing complications and readmissions. Promoting Geriatric Best Practices: Training on the 5M Geriatric best practices empowers the care team to provide age-appropriate, comprehensive care that enhances the quality of life for elderly patients. Ensuring Quality and Compliance: Your support in developing training programs helps clinical staff stay updated on quality metrics and best practices crucial for maintaining high standards of care. Fostering Continuous Improvement: Your efforts to evaluate the effectiveness of educational programs provide vital feedback for refining training initiatives, ensuring clinical staff have the latest skills and knowledge. Building Strong Relationships: By liaising with academic institutions for continuing education credits, you support the ongoing professional development of clinical staff, reinforcing the importance of lifelong learning. Through your contributions, the role of Clinical Education Coordinator and Trainer is essential in creating an environment where patients receive the best possible care. Join us in making a significant impact on the lives of those we serve. Diversity, Equity, and Inclusion Statement: At the Primary Care Organization, a division of Humana, we are committed to creating an inclusive, equitable, and welcoming workplace. We celebrate diverse backgrounds and experiences, recognizing that diversity drives innovation in patient care. We are dedicated to an environment where every team member feels valued and empowered to contribute, encouraging applications from individuals of all backgrounds. Travel: This is a remote position; occasional travel may be necessary for training or meetings. Scheduled Weekly Hours: 40 Pay Range: The anticipated starting salary range is $71,100 to $97,800 per year, with potential for performance-based bonuses. Description of Benefits: Humana offers a competitive benefits package to support your overall well-being and smart healthcare choices. This includes medical, dental, vision insurance, a 401(k) retirement savings plan, paid time off, disability coverage, life insurance, among other opportunities. Application Deadline: 02-27-2026 About CenterWell Senior Primary Care: CenterWell provides proactive, preventive care tailored to seniors' needs, including wellness visits, chronic condition management, and more. Our unique approach focuses on personalized experiences that address all factors impacting patient well-being. About CenterWell, a Humana company: As a leading provider of senior-focused primary care, home health services, and pharmacy benefits, CenterWell addresses the physical, emotional, and social wellness of patients, providing a supportive environment for personal and professional growth. Equal Opportunity Employer: Humana is an equal opportunity employer, committed to inclusivity and non-discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. Centerwell, a subsidiary of Humana, upholds all federal civil rights laws and ensures fair treatment for all individuals, incorporating free language interpreter services as needed.

Created: 2026-03-10