Application Support Coordinator

JOB SUMMARY: The Application Support Coordinator is primarily responsible for providing functional expertise, workflow development, and basic HTML customization for the Christ Fellowship Church Management System and other church-wide software solutions to enable our ministries. In addition, this role will have a few administrative tasks in support of our IT team. The Application Support Coordinator must possess a basic knowledge of HTML with the ability to work with our partner ministries to understand problems to be solved and appropriately configure or implement a solution for those problems. This is a great entry level opportunity or for a candidate that has technical acumen and the desire to further their skills. JOB DUTIES: Providing functional expertise, workflow development, and basic HTML customization for Rock RMS Church Management System Providing application functional support to end-users and manage access to application data. Participating in Agile Sprints, Backlog planning and Backlog grooming. Automating tasks whenever possible. Proactively proposing ways, and implementing best ministry practices, to correct, improve, and expand application processes, views, functionality, and workflow. Participating as a key player in the design, configuration, testing, documentation, and deployment of application modifications/upgrades Processing weekly vendor invoices and assist in tracking budget. EDUCATION: An Associates degree in computer science, or related field, coding training or equivalent experience. RELEVANT WORK EXPERIENCE: A good working knowledge of Google Gsuite (Google Docs, Google Sheets, etc) and project management software. Experience with Asana, Jira, HTML, CSS, and Customer or Relationship Management Systems. Ability to accomplish assigned projects through collaboration with other staff utilizing highly developed communication (written, verbal and interpersonal), project and time management, and collaboration skills Must have excellent analytical, problem-solving, and decision-making skills to create solutions to complex problems. JOB SPECS: Classification: Full-time, Salary (Non-Exempt) Reporting to: Applications Support Manager

Created: 2026-03-10