Service Representative (Call Center)

Job Full Description Express Employment Professionals is seeking a Customer Service Representative to join a call center team in Downtown Dubuque. This role is ideal for someone with strong communication skills who thrives in a fast-paced environment. Key Responsibilities: Handle inbound calls related to insurance and claims inquiries Provide accurate and professional assistance to customers Complete follow-up calls and emails as needed Maintain accurate records in internal systems Collaborate with teammates and cross-functional departments Requirements: Excellent verbal and written communication skills Prior customer service experience preferred Basic computer skills and data entry proficiency Comfortable working in a high-volume call center setting How to Apply: Email your resume to . Express Employment Professionals is an Equal Opportunity Employer. Dubuque, IA 2435 1701 John F Kennedy Dubuque, IA 52002

Created: 2026-03-10