Reconstruction Manager
SERVPRO of Norwich and Windham County - Norwich, CT
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Benefits:Competitive salaryProfit sharingThe Construction Manager is responsible for managing a wide range of functions necessary to obtain and successfully execute construction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors, and resource providers involved in construction services.Primary Roles and Responsibilities Customer Satisfaction a. Be responsible for customer service and management of the customer experience.b. Compile and resolve punch list items.c. Perform final walk-through with customer.d. Secure a signed Certificate of Completion and Certificate of Satisfaction from customer.e. Manage all warranty activities Project Initiation a. Evaluate and sell projects.b. Educate customers on construction process. Project Planning a. Identify and document project scope of work.b. Create and Review estimates.c. Obtain customer and client agreement on scope and estimate.d. Review budgets.e. Ensure proper permits are acquired Project Execution a. Create project schedule and timeline.b. Identify and qualify subcontractors and resource providers.c. Negotiate terms and set expectations.d. Plan, organize, and manage crews and subcontractors.e. Schedule all subcontractors and material suppliers.f. Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work.Necessary Experience and Skill SetPrevious construction management experience Superb customer service track record Effective written and oral communication Intermediate math skills Experience in restoration and/or construction preferredFormal Education/TrainingHigh school diploma/GEDProject Management ExperienceBenefits:401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offVision insuranceCommissionsCar AllowanceSalary is dependent upon knowledge, certifications and experiencePhysical and Work Environment RequirementsWalking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level at individual jobsites can be loud.Normal Working Hours, Additional Working Hours, and Travel RequirementsThis is a full-time position, working 8:00 a.m.–5:00 p.m., Monday–Friday, 40+ hours per week. This position frequently requires long hours, working. Travel is required and is primarily local but some may be out of area.Flexible work from home options available.All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Created: 2026-03-10