Endpoint Management Support Engineer

Required Qualifications Microsoft Intune Expertise – Comprehensive knowledge of endpoint management solutions, including Microsoft Intune, Windows Autopilot, and related technologies. Operating System Proficiency – Strong familiarity with Microsoft Windows, macOS, Android, and iOS, including their integration and management within Intune environments. Microsoft Entra ID Knowledge – Experience managing users and groups, configuring conditional access and identity protection, and applying identity and access management (IAM) concepts such as RBAC, PIM, single sign-on (SSO), and identity federation. Security Acumen – Solid understanding of endpoint security principles, including access controls, encryption, compliance policies, and threat detection. Troubleshooting Expertise – Proven ability to diagnose and resolve technical issues involving hardware, software, and network connectivity. Communication Skills – Strong written and verbal communication skills with the ability to effectively collaborate with end users and cross-functional teams. Customer-Focused Approach – Demonstrated commitment to delivering exceptional customer service and supporting end-user needs. Documentation and Analytical Skills – Excellent documentation practices and critical thinking abilities to analyze problems and implement effective solutions. Demonstrated alignment with organizational mission, brand principles, and core values, with the ability to reflect these behaviors in daily work. Preferred Qualifications Microsoft Certified: Fundamentals Microsoft 365 Certified: Endpoint Administrator Associate Microsoft 365 Certified: Administrator Expert (preferred) GENESYS Consulting Services, Inc. is proud to be an equal opportunity employer.

Created: 2026-03-10