Case Manager

Job description Under general supervision of the Clinical Director, The Case Manager is responsible for providing service to a variety of customer groups, including but not limited to: physicians, allied health professionals, Facility emergency departments, convenience care centers, other health care providers, schools, social service and mental health agencies, police, courts, employers and the public at large. The Case Manger will have knowledge of FAPT, CSA, and other community agencies as well as insurance carriers. Applies use of the DSM V to ensure that appropriate clinical criteria are used for screening potential residents. Demonstrates skill in using clinical assessments and evaluations to determine an appropriate disposition for placement. The Case Manager will collaborate with the treatment team and community partners to address treatment progressions and overall completion of treatment planning. The Case Manager is responsible for coordination of care and discharge planning. By review of documentation, responsible for serving as liaison and facilitator between the resident, physician, other treatment team members, and (when indicated) reimbursement agents to assure that treatment resources, goals, progress and related matters are effectively utilized and communicated to the resident and others involved in the treatment process, to achieve a length of stay that is appropriate for each resident. Provide case management duties as assigned. Notifies families and community members of any changes in treatment team schedule. Submits monthly updates to referral sources and families in coordination with the clinical team. Works as a team within the clinical department to ensure the Facility is able to follow the continuum of care for each resident. Provide recommendations for discharge planning and partner with outside providers to ensure continuous care for residents. Facilitate family engagement with residents. Support Facility initiatives, gives actionable feedback, share best practices and serve as advocate and information source for the Facility. Partners with Marketing Team to identify opportunities to serve community partners. Support Facility initiatives, gives actionable feedback, share best practices and serve as advocate and information source for the Facility. The Case Manager is responsible for community outreach, education, and marketing by supporting our local growth efforts within the State of Virginia by which may include attending and presenting presentations for community events, health fairs, speaking engagements, etc. Maintains strict confidentiality and privacy of students' and residents' personally identifiable health information in accordance with HIPAA privacy rules and Facility policies. Meets mandatory staff development requirement per the standards of all regulatory and accrediting agencies. • Develop Comprehensive Plan of Care • Case Management Note-weekly • Family engagement • Development, Management and Update of the Treatment Team Schedule • Attend meetings and in-service training activities (inter-and intra- agency staff meetings, conferences, seminars etc) related to position responsibilities The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. POSITION QUALIFICATIONS Bachelor's degree required. Strong written and oral communication skills required. Must be at least 19 years of age per Commonwealth of Virginia Interdepartmental Regulation of Children's Residential Facilities. Experience: Minimum of one (1) year in a behavioral health / therapy setting with the population served. One (1) years' experience in intake and patient assessments, preferred. One (1) year's work experience in the treatment/treatment planning process preferred. Licenses/Certificates: Cardiopulmonary resuscitation (CPR) First Aide Behavioral Management program within 14 days of hire Valid Driver's License in good standing Working Conditions: Works in well lighted, air conditioned, and heated environment.

Created: 2026-03-10