WorkForce Software (WFS) Configuration Lead

Location : Dearborn , MI Work Environment Onsite requirement: 4 days/week (Mon-Thurs) Highly collaborative, Jira-driven environment Fast-moving enterprise transformation program About the Role Ford Motor Company is seeking a hands-on WorkForce Software (WFS) Configuration Lead to support the ATLAS program - a multi-year initiative modernizing workforce management for over 55,000 employees across the United States and Canada. The primary need for this role is deep, hands-on WorkForce Software configuration expertise. While deployment and PMO experience are valuable, the team's immediate priority is someone who can solution, configure, and support the WFS platform in a complex enterprise environment. This is a fast-moving, highly collaborative program requiring strong ownership and the ability to operate comfortably in ambiguity. Program Overview The ATLAS program is transforming timekeeping, scheduling, absence management, and workforce reporting across 65+ North American manufacturing facilities through a phased rollout approach. The team operates in a high-governance environment with heavy Jira usage and aggressive delivery timelines. Primary Responsibilities WorkForce Software Configuration (Primary Focus) Provide hands-on functional expertise across the WorkForce Software platform, including: Time & Attendance Standard and Job Scheduling Absence Case Tracking Reporting Key expectations: Configure and support WFS modules Translate business requirements into functional solutions Support testing, validation, and defect resolution Provide post-deployment troubleshooting and support Ensure alignment with workforce and operational needs Note: Direct WorkForce Software configuration experience is a hard requirement. UKG/Kronos experience alone is not sufficient. Deployment Support Support multi-site deployment planning and wave execution Coordinate site readiness and cross-functional dependencies Assist with pilot and broader rollout activities Help bring structure and visibility to complex rollout activities Program Governance & Collaboration Maintain strong Jira hygiene and issue tracking Support daily, weekly, and biweekly governance touchpoints Track risks, issues, and dependencies Partner closely with the Program Manager, Technical Manager, and cross-functional stakeholders Testing, Training & Stabilization Support system and UAT testing cycles Assist in improving testing efficiency Develop or support end-user training materials Help stabilize the platform post go-live Identify opportunities to streamline Phase 2 operations Required Qualifications Hands-on WorkForce Software (WFS) configuration experience (required) Direct configuration experience in one or more modules: Time & Attendance Scheduling Absence Case Tracking Reporting Proven ability to translate business requirements into WFS configuration Experience supporting enterprise WFS deployments Strong communication and cross-functional collaboration skills Ability to operate in a fast-paced, ambiguous environment Ability to work onsite 4 days per week Critical Success Traits (Required): Self-starter with strong ownership mindset Demonstrated ability to learn quickly and adapt Comfortable working in a fast-paced delivery environment Proven ability to collaborate within a tight-knit, high-performing team Proactive approach - asks "what's next" rather than waiting for direction Strongly Preferred Manufacturing environment experience PMO or Jira governance experience Automotive OEM or Tier 1 experience Union workforce rules exposure Experience supporting large enterprise deployments (10,000+ employees) Familiarity with Canadian labor/timekeeping regulations Relevant WorkForce Software certifications

Created: 2026-03-10