Technical Business Analyst

Job Title: - Technical Business Analyst (Salesforce)Location: - Atlanta, GA (Hybrid)Duration: - 06+ MonthsJob Description: -Technical systems and tools frequently utilized include: Salesforce CRM Marketing Cloud IT Business Management Miro Microsoft 365 suite Job Duty 1: Provide ongoing user support including troubleshooting and resolution of more complex Salesforce issues. Job Duty 2: Strengthen Salesforce reporting capabilities by creating advanced reports and dashboards, including use of cross-filters and custom report types. Job Duty 3: Build, optimize, and integrate advanced Marketing Cloud features such as: - Cloud Pages to support digital communication needs and data capture workflows Job Duty 4: Collaborate with Marketing, Advising, and Digital Communications teams to translate business needs into scalable Salesforce/Marketing Cloud solutions. Job Duty 5: Ensure data quality and consistency across Marketing Cloud and Salesforce, including troubleshooting list/segment issues and automation behavior. Job Duty 6: Document processes, enhancements, and recommendations to support ongoing operational excellence. Minimum Qualifications: Salesforce Certified Business Analyst Salesforce Certified Administrator Demonstrated Salesforce Trailhead knowledge/ranking Preferred Qualifications: Salesforce Platform App Builder Salesforce Marketing Cloud Email Specialist Strong skills in needs analysis and eliciting requirements from both technical and non-technical teams. Problem-Solving: Exceptional problem-solving skills with a strong comfort level working in Salesforce. While you don't need to know all the answers, you must have the curiosity to find them. Project Management: Experience with project management tasks, including requirements of writing and review, flow and process diagramming, and wireframing. Salesforce Technical Knowledge: Understanding Salesforce skills, including AppExchange, data management, reports and dashboards, and Marketing Cloud or other similar CRM systems

Created: 2026-03-10