Hospitality Operations Manager

Description Not Your Average Joe's is excited to announce an opening for a Hospitality Operations Manager! Job Overview: In this critical role, you will oversee the daily operations of our thriving restaurant. Reporting directly to the General Manager, you will lead our dedicated hourly team, ensuring that our quality standards, operating procedures, and core values are consistently met. We are looking for a dynamic, friendly, and team-oriented individual who is passionate about enhancing the guest experience in the hospitality industry. What We Offer: Attractive compensation package including annual salary and bonuses Comprehensive insurance benefits Performance-based bonus opportunities A fun and engaging work environment Paid Time Off Free meals during shifts Duties/Responsibilities: Ensure the restaurant is fully staffed and operational at all times Conduct interviews, provide training, and offer coaching and guidance to team members Implement and monitor adherence to training materials and scheduling Facilitate clear and positive communication among team members Uphold a harassment-free workplace for all employees Manage labor costs without compromising guest satisfaction Aim to achieve sales and profit targets Maintain operational excellence for efficiency and effectiveness Ensure compliance with all applicable laws, regulations, and policies Create a welcoming atmosphere for both guests and team members Perform various other tasks as needed Requirements: Proven experience as a restaurant manager or in a similar role In-depth knowledge of food and beverage, with the ability to communicate this to customers and staff Strong leadership and team coordination skills Familiarity with restaurant management software Professional appearance and demeanor at all times Genuine hospitality, with a warm and courteous approach to guests Excellent problem-solving and guest recovery abilities Strong attention to detail and organizational skills Ability to remain active and manage pace consistently throughout shifts Dependable and trustworthy team player Company Information Who We Are: At Not Your Average Joe's, we are proud to be a neighborhood scratch kitchen with nearly 30 years of service to our communities, family, and friends. Every aspect of our work is infused with love, passion, and pride, all aimed at creating unforgettable dining experiences. But it’s not just about what we do; it's about who we are. Our core values revolve around being guest-obsessed and delivering exceptional food, which shapes our fun and welcoming environment. We focus on ensuring that both our team members and our guests are the right fit for each other, cultivating a positive and engaging work atmosphere where everyone thrives.

Created: 2026-03-10