Program Coordinator - Senior Services

Salary: $57,598.00 - $80,637.00 Annually Location : Dade City, FL Job Type: Full Time Job Number: 13586-0226R1 Department: Community Services Division: Senior Services Opening Date: 02/27/2026 Closing Date: 3/12/2026 11:59 PM Eastern Salary Range: $57,598.00 - $80,637.00 Pay Grade: P40 (Exempt position) Salary Disclosure: Pay rates are based on education, skill, experience level and internal equity. General Description JOIN OUR TEAM AS A PROGRAM COORDINATOR! This role involves lead work in overseeing nutrition services. Responsible work in organizing, directing, supervising, and coordinating Senior Center operations, to include home delivered and congregate meal activities and maintenance programming of center facilities, grounds, and buildings within a designated area of responsibility in Pasco County. Social service and supervisory work in the provision of elderly services senior services and nutrition to persons over 60 years or disabled. Essential Job Functions Responsible for the supervision, assignment, coordination, training, and directing work to staff, volunteers and senior employment engaged in carrying out daily operations and in providing services. Has oversight of assigned area of operations. Responsible for congregate Senior Centers and/or home delivery services to include daily operations, routine maintenance, supply ordering, and food safety. Provides training and maintains certifications for Food Manager and Client Information and Registration Tracking System (CIRTS). Performs employee evaluations and makes recommendations for merit and disciplinary action. Provides input for budget preparation and implementation, coordinates revenue generation and monitoring of program income from participant donations. Conducts client interviews, assesses, prioritizes, and enrolls the eligible participant for services. Coordinates with other providers on behalf of the participant. Maintains participant files and is responsible for the data entry of the State's CIRTS and the Department's internal data base system (Serve-Tracker). Develops, monitors, and reconfigures home delivery routes. Handles reservations and addresses citizens', County staff and administrative concerns via oral and written communications. Provides exceptional customer service, conducts customer satisfaction surveys, encourages participants to fill out customer satisfaction cards, to gauge customer satisfaction and perception of services. Routinely performs field site inspections and makes decisions to ensure Senior Center operations and programming meet department standards, Federal, State and local requirements; as well as ensuring policies and procedures are being followed. Promotes the enhancement of Senior Centers through activities and other venues to attract the contemporary senior. Performs community outreach in search of elderly persons in need of information and referral about available related services. Works with community organizations and the general public to organize, support, and publicize activities and special events. Cultivates Public/Private Partnerships in order to maintain long standing relationships with organizations that are looking to assist services and programs currently in place through Public Services. Assists with maintaining a social media presence and updates on-line website contents. Develops graphics and advertising material to support Department services. Assists in writing grants, reports, and administering contracts. Oversees the work of subordinates to ensure compliance with grants and that targeting goals are met. Ability to lift and/or move up to 50 pounds and also push or pull heavy objects. Performs related work as required. Knowledge, Skills and AbilitiesStrong public speaking skills and the ability to establish and maintain effective working relations with staff, peers, supervisors, community organizations, consultants, the public with particular emphasis upon the elderly, employees and State, Federal, and local government officials. Ability to present ideas and findings clearly and concisely in both written and oral form. Ability to supervise and coordinate complex projects effectively. Ability to work with various groups and stakeholders to complete projects. Knowledge of social services available to older persons. Knowledge of routine and complex operational issues concerning Senior Centers, including both maintenance and recreation programming. Ability to make decisions and exercise logical judgment and discretion when dealing with problematic situations. Ability to assist, schedule, and supervise the work of subordinates and outside entities when performing required tasks. Knowledge of multiple computer programs. Ability to maintain records and prepare clear and concise reports, both verbally and in writing. Minimum Requirements PHYSICAL SKILLS/WORKING CONDITIONS: Ability to lift and/or move up to 50 pounds and also push or pull heavy objects. May use a handling device (dolly, cart, etc.) or work with another team member to lift and/or move excessively heavy objects. Ability to communicate effectively using verbal, written and visual communication. EDUCATION, TRAINING AND EXPERIENCE: Graduation from an accredited college or university with a Bachelor's Degree in Business, Marketing, Communications, Public Administration, or other related field. Two (2) years' of professionally related experience preferably dealing with the elderly. LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must possess a valid Florida driver's license. Certification in CPR and First-Aid required or must be obtained within six (6) months from date of hire. 701B Certification highly preferred. ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act. DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida Law. EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens. VETERANS' PREFERENCE: Under Section 295.07, F.S., chapter SSA-7 Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants. PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021 Benefits include: Florida Retirement System (FRS) retirement plan PTO (Paid Time Off) Paid holidays Group insurance Tuition reimbursement Deferred compensation Medical leave pool Annual medical leave buy-back Mid-management/Professional grade, and management personnel may receive 40 hours of admin leave per calendar year. Effective July 1, 2011, FRS members must contribute 3% of their salary as retirement contributions, on a pre-tax basis (the salary is reduced by the amount of the employee contribution before determining the federal income tax deduction). The employer will automatically deduct the employee contributions. 01 I am aware that the following supplemental questions will determine my eligibility for this position. Acknowledge Decline 02 Are you a current Pasco County BOCC employee? Yes No 03 Which best describes your highest level of COMPLETED education? GED High School Associate degree Bachelor's Degree Master's Degree Doctorate None of the above 04 Which best describes the years of professionally related experience you have, preferably dealing with the elderly? Ten or more years of experience Nine years but less than ten Eight years but less than nine Seven years but less than eight Six years but less than seven Five years but less than six Four years but less than five Three years but less than four Two years but less than three One year but less than two Less than one year of experience 05 Do you possess a valid Florida driver's license or have the ability to obtain the license within 30 days from date of hire? Yes No 06 Do you have a valid CPR and First Aid Certification? Yes No 07 Do you possess a 701B Certification? Yes No 08 If you do not have current certification in community CPR and First Aid, are you able to obtain the certification within six months from date of hire? No Yes 09 Are you a veteran who served as a member of the armed forces of the United States during a period of war, defined in Title 38, U.S.C., and who was separated from such service under honorable conditions, or the surviving spouse of any such veteran? (SUPPORTING DOCUMENTION IS REQUIRED AT THE TIME OF SUBMISSION OF APPLICATION OR NEXT BUSINESS DAY). Yes No 10 I hereby acknowledge that Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida law, and consent to pre-employment drug/alcohol testing, and agree to abide by the program and policy if employed by Pasco County BOCC. Acknowledged Declined 11 Are you legally authorized to work in the United States? Note: If hired, a Form I-9, Employment Eligibility Verification, must be completed at the start of employment. Yes No 12 Have you recently retired from the Florida Retirement System (FRS) Pension Plan or Investment Plan within the last 6 months? Yes No 13 Please specifically explain how your prior work experience and education match the qualifications for this position. (1000 characters or less) 14 How did you hear about this position? Billboard Facebook Friend/Family Referral Indeed Instagram Job Fair LinkedIn Magazine publication Nextdoor Pasco County employee Pasco County Facebook Page Pasco County website/Governmentjobs.com Pasco County Traffic Sign Utility bill insert X/Twitter YouTube Other 15 If a Pasco County employee referred you, please provide the name of the employee. Required Question

Created: 2026-03-10