Clinic Supervisor
Comprehensive Healthcare - Yakima, WA
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Who is Comprehensive Healthcare? Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services. What are we looking for in a Clinic Supervisor? The Clinic Supervisor provides administrative oversight and supervision to the Support Services team in our satellite and outlying clinics throughout Comprehensive Healthcare's service area. In collaboration with the other Clinic Supervisor and the Administrative Services Director, The Clinic Supervisor assists with establishing consistent practices and coordinating & overseeing outpatient clinic operations with the goal of maximizing both client satisfaction and clinical effectiveness. This includes front desk operations like scheduling, client check-in, and prior authorization requests. In addition, the Clinic Supervisor will coach and train front desk staff to ensure exceptional customer service, improve clients' access to treatment, and maximize the organization's ability to receive reimbursement for services being provided. This position requires exceptional management and interpersonal skills, a talent for motivating others, and detailed knowledge of funding sources and relevant service regulations. The Clinic Supervisor is responsible for support staff at all satellite campuses and facilities and will need to travel between locations as needed. Our clinics are open 6:30am - 5:30pm and the Clinic Supervisor will work 8 hour shifts between that time period. Clinic Supervisor duties may include: Effectively and legally interviews applicants and makes appropriate staff selections. Follows policies and procedures for corrective action relating to staff performance. Provides sound supervision to all direct reports which include appropriate and frequent performance feedback. Supports employees in skill development and goal attainment. Completes performance evaluations in a timely and thorough manner. Appropriately utilizes the Human Resources Department as needed and required. Provides direction, supervision, coaching, training and regular performance feedback to build employee skills and support progress toward goals. Effectively and legally interviews applicants and makes appropriate staff selections. Creates training and development plans to support new employees to be successful. Completes performance evaluations in a timely and thorough manner. Assists with the development of the team budget and monitors budget throughout the year. Monitors program plan adherence to ensure quality service delivery. Collaborates with the Human Resources Department on hiring, retention and progressive discipline issues. Communicates relevant matters to direct reports timely and effectively. Qualifications: Associate degree in healthcare management or related field Five years of experience in a related position within the healthcare field Strong understanding of funding source requirements related to commercial insurances, Medicare, Medicaid, Title XIX, and other payors Valid driver's license, vehicle liability insurance, and satisfactory driving record In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening. What Comprehensive Healthcare Can Offer You Training and Development A variety of career opportunities in a wide range of settings with room for mobility and promotion Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs Innovative Program & Services A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment Joint Commission-accredited organization committed to continuous quality improvement Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening. Excellent Benefits Competitive salaries within our communities and industry Healthcare coverage for employee and qualified family members Generous vacation, paid holiday and sick leave policies Access to Employee Assistance Program services Agency-funded retirement plan with contributions equal to 5% of compensation Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation Agency-funded life and disability insurance program Tuition reimbursement program to support employees pursuing additional education Employer-funded student loan repayment assistance Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department gladly offers accommodations and assistance for the application and interview process; please contact us to make arrangements.
Created: 2026-03-10