Revenue Cycle Manager

Are you in search of a fulfilling and meaningful position? Do you want to work for an organization that promotes growth and development? Here at Men's Health Foundation we envision a world where inequity and stigma do not separate people from healthcare. "Reimagining Healthcare" is our commitment to affirming the unique experience of every patient. We prioritize our patients' evolving needs and strive to help each patient feel comfortable, understood, and respected. Why Men's Health Foundation? Men's Health Foundation is seeking compassionate, mission-driven individuals. We believe that by reimagining how healthcare is delivered, we can help create greater health equity for those most at risk, breaking down barriers to care. We welcome all backgrounds, gender identities, and expressions. We recognize our staff as the heart of our organization and seek to provide a generous and competitive benefits package to support our employee's well-being. We offer the following: Medical, Dental, Vision, Life and LTD insurance (may be eligible on the 1st of the month following date of hire) 12 Paid Holidays (including 1 mental health day) 401(k) Retirement plan (may be eligible for employer matching up to 4% following completion of 90th day of employment) Flexible Spending Account (FSA) 40 hours of sick pay (following completion of 90th day of employment) 120 hours of PTO accrued within the 1st year of employment We seek team members who embrace and champion diversity, as our work within the LGBTQ+ community promotes positive sexuality and inclusivity. Candidates should be comfortable with exposure to imagery, events, and materials that reflect our culture of acceptance and expression, ensuring alignment with our values. Men's Health Foundation connects men at risk to comprehensive healthcare and wellness through education, collaboration, and advocacy. Inspiring and empowering all men to live longer, healthier, and happier lives. We see a world where inequity and stigma do not separate men from healthcare. At Men's Health Foundation, we are reimagining men's healthcare. Job DescriptionOverview Reporting to the Chief Financial Officer (CFO) the Revenue Cycle Manager is responsible for operational development and management of Revenue Cycle functions which include but are not limited to patient financial services, revenue integrity, charge capture, billing, claims management, collections, denial management and medical records. The Revenue Cycle Manager also coordinates daily medical office staff activities (front desk, medical records, eligibility, and call center), coordinating closely with the clinical team to ensure efficient patient flow, high levels of accuracy, teamwork, and customer service are achieved. Essential Functions and RESPONSIBILITIES: (This list may not include all the duties assigned.) Works directly with stakeholders on revenue cycle performance to meet short term and strategic goals and provides analytical analysis. Establishes and maintains an effective team environment, provides supervision to assigned patient access staff. Maintains staffing sufficient to ensure the efficient and quality delivery of services. Works with other clinical/financial staff to ensure consistency in patient communication and will be a champion and leader of the patient experience. Handles escalated patient concerns and complaints regarding billing and collection issues in accordance with MHF guidelines. Is mindful of Service Excellence and Patient Satisfaction initiatives. Compiles various reports including quality assurance, and various clinic statistics (e.g. Patient volume, cancelations, utilization). Enhance and standardize workflow throughout the Revenue Cycle, creates policies and procedures in accordance with implementation of all work processes. Ensures consistent training of all staff. Identify and correct operating issues that will maximize the effect on cash flow and mitigate financial or operational risks. Ensures that operating expenses are within established budgets and fiscal guidelines. Develop performance indicators and monitor operational results to ensure established targets are met or exceeded. Designs the appropriate organization structure for the Revenue Cycle team, responsible for all management activities in collaboration with Human Resources. Designs and develops training programs and manuals that are relevant and necessary for the continuous development of the technical competencies of the Revenue Cycle team. Handles complex patient complaints regarding billing and collection issues in accordance with MHF guidelines. Is mindful of Service Excellence and Patient Satisfaction initiatives. Ensure compliance with relevant regulations, standards and directives from regulatory agencies and third-party payers. Leads and participates in staff meetings and attends other meetings and seminars as requested. Uphold all principles of confidentiality and patient care to the fullest extent. Adhere to all professional and ethical behavior standards of the healthcare industry. Interact in an honest, trustworthy, and respectful manner with patients, employees, visitors and vendors. Participate in departmental staff meetings, quality management activities and educational programs. Other duties may be assigned, as required. QUALIFICATIONS: Five (5) years leadership experience in revenue cycle environment or other Finance-related discipline Bachelor's degree in finance, business, healthcare administration or other related field, or equivalent combination of education and experience. Strong background in medical billing concepts. Knowledgeable of applicable state and federal regulations. Strong managerial competencies in leadership, team development, coaching, mentoring with proven track record of building and developing high performing teams. Excellent written and verbal communication skills and the ability to handle sensitive and confidential situations and documentation. Solid analytical, critical thinking and problem-solving skills. Ability to maintain and build trust; protect and preserve confidential information along with high attention to detail. Able to prioritize effectively and meet strict deadlines while managing multiple, competing tasks in a fast-paced organization. Strong team player able to form functional work relationship with peers and superiors. Ability to perform other duties as assigned. Knowledge of Microsoft Office Suite; Microsoft Word; Microsoft Excel; design software; internet software; and electronic database employee records systems. Basic operation of a workstation (turning on/off, knowledge of basic functions and components). Use/storage/maintenance of multiple usernames and passwords. Use of Windows Explorer (electronic file-handling). Computer-related problem-solving skills through the use of available trainings and help desk. Clinic experience preferred. Call center leadership experience preferred. Allscripts EHR experience preferred. Combination of the following preferred: Certified Coding Specialist (CCS) or Certified Coding Assistant (CCA) or Certified Professional Coder (CPC). Certified Professional Biller (CPB). Registered Health Information Technologist (RHIT) or Registered Health Information Administrator (RHIA).

Created: 2026-03-10