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Director, Quality Assurance

ConcertAI - Plymouth Meeting, PA

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Job Description

Job Requirements Company Overview ConcertAI is at the forefront of revolutionizing healthcare with our cutting-edge AI and data solutions. Our mission is to accelerate insights, advance research, and improve patient outcomes in oncology and across life sciences. As a leader in real-world evidence (RWE) and data-driven technology, ConcertAI partners with top pharmaceutical companies, healthcare providers, and research institutions to enhance patient outcomes and streamline clinical research. By leveraging evidence-generation and artificial intelligence, we deliver unparalleled insights into treatment effectiveness, patient care, and disease progression to advance precision medicine and medical innovation. Within the ConcertAI ecosystem, TeraRecon is a leading innovator in advanced visualization, artificial intelligence (AI), and image analysis solutions for healthcare. With a focus on improving clinical workflows and enhancing diagnostic precision, TeraRecon offers scalable platforms like Intuition and Eureka AI to integrate imaging, data, and AI-driven insights seamlessly. Additionally, CancerLinQ, an oncology-focused platform developed by ASCO and now part of ConcertAI, supports cancer centers and practices in improving care quality and discovery. Joining ConcertAI means becoming part of a visionary team dedicated to transforming the healthcare landscape. You'll have the opportunity to work on innovative projects alongside bold thinkers, builders, and healthcare experts at a company where your work directly impacts patient lives and shapes the future of AI in healthcare. ConcertAI offers a dynamic and inclusive work environment, competitive benefits, and ample opportunities for personal and professional growth. If you're passionate about making a difference in healthcare and excited by the prospect of working with advanced AI and data solutions, ConcertAI is the perfect place for you to thrive and make a lasting impact. Role Summary We are seeking a Director Quality Assurance (QA) who will lead the strategy, development, and execution of enterprise-wide quality programs to ensure the accuracy, integrity, and compliance of all data aggregation and product roll outs to clients. This role will build and oversee a best-in-class QA framework, manage data validation protocols, and partner with cross-functional teams to guarantee that all project deliverables meet client, regulatory, and contractual requirements. The Director will be a hands-on leader, balancing strategic oversight with tactical execution, while fostering a culture of quality, compliance, and continuous improvement. ResponsibilitiesDevelop and implement the company's QA vision, strategy, and roadmap, aligned with business goals and client expectations. Create project specific testing plans and test cases, ensuring adherence and follow through of testing plans across development and testing teams Manage the QA team members including business analysts and testers spanning US and India Oversee data quality assurance processes, including ingestion, normalization, transformation, and reporting of data and applications during development and testing phases of projects Ensure accuracy, completeness, and timeliness of aggregated data for clients and partners by applying the QA strategy to project deployments Work closely with business analysts, data analysts, and our development teams to ensure quality of project deployments Ensure adherence to HIPAA, HITRUST, SOC 2, and other relevant regulatory and industry standards Establish clear performance metrics, KPIs, and accountability for QA success Work closely with Product, Engineering, Data Operations, and Client Services teams to integrate QA processes into workflows Serve as a quality advocate in client-facing discussions, representing the organization's commitment to data excellence Develop and oversee quality audits and compliance monitoring programs Partner with Legal, Security, and Compliance teams to address risk areas and corrective actions Leverage automation, AI, and advanced analytics to enhance QA processes and reduce manual errors Champion continuous improvement initiatives to optimize efficiency, scalability, and client satisfaction RequirementsDegree in computer science, information technology, or related field. 8+ years of experience in Quality Assurance, with at least 2 years in a leadership role Background in specialty pharmacy, healthcare data, or life sciences data aggregation strongly preferred Proven leadership skills, with ability to influence cross-functional teams and drive cultural adoption of quality principles. Expertise in data validation, ETL testing, and quality frameworks within healthcare or regulated environments. Experience with QA automation tools, SQL, data warehouses, and BI/reporting systems. Minimum of 3 years' experience working with AWS native stack. Problem-solving aptitude, with a willingness to work in a fast-paced product development environment and hands-on mentality to do whatever it takes to deliver a successful product. Experience with working with an on-shore/off-shore model. Understanding data standardization practices in pharma domain, integrating Healthcare data, and security related to HIPAA is a plus. Excellent communication, analytical, and problem-solving abilities. Learn More About ConcertAI Our team at ConcertAI is dedicated to transforming healthcare decision-making through the application of RWE and AI to improve patient outcomes. We work in a fast-paced, dynamic, high-performing culture where diversity, collaboration, and innovation are valued. Join us on our quest to create a world free of disease. Learn more about ConcertAI at , or follow us on LinkedIn. Serving 1,300 clinical sites globally, TeraRecon - a ConcertAI company - is a Best in KLAS solution provider for AI-empowered radiology, oncology, cardiology, neurology, and vascular surgery. In the future, the combination with ConcertAI could bring a single, advanced AI-augmented diagnosis and interpretation capability from clinical trials to patient care. Learn more about TeraRecon at , or follow us on LinkedIn. EEO ConcertAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Created: 2026-03-10

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