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Pharmacy Technician - PTCB Certified, Full Time

Hometown Pharmacy - Bangor, MI

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Job Description

Retail Pharmacy Technician - PTCB Certified The Pharmacy technician operates under the direct supervision of the pharmacist and is responsible for performing the administrative and service-based duties that keep our customers satisfied. The ideal candidate for this position is detail-oriented, able to multitask, and enjoys working with customers. The duties of this job are as follows: • Greet/wait on/service/answer question etc. for the store's customers • Receive prescriptions/gather and process patient information • Computer processing/adding patients, doctors, drugs, etc. • Filling Rxs/processing/counting/labeling, etc. • Answering the phone • Call Doctor's office for refills when needed, patient/Rx information-clarification, etc. • Call insurance company when needed • Checking in Rx orders for patient/calling on shorts, overages, order errors, outdates, credits, out of stocks etc. (including the out-front orders when necessary) • Inventory control-walking the shelves/straightening/checking for outs and over stock/checking for outdates, checking transfer website, etc. • Daily orders for inventory/stock reviewing the negative on hand, counting/correcting improper inventory counts • Reviewing and counting through Top 200 inventory when received from the Rx Services Dept • Reviewing and attempting to correct prescriptions listed on Little A report • Reviewing and correcting prescriptions listed on Negative Paid Report • Reviewing medication synchronization calendar and processing patients 3-5 days prior to sync date • Checking on owes and making sure items have been ordered and received promptly • Stock Rx dept. daily with supplies/bags/vials, etc... • Clean Rx dept.-straighten/dust/empty trash/vacuum, etc... • File and complete daily information on Rx's filled • Separate and file invoices • Check in C-IIs and complete order forms • Return prescriptions to stock not picked after 30 days, credit insurance company and patient records • Process third party checks via Epicor and enter into google drive spreadsheet daily • Outdate checks are posted under miscellaneous, not third party • Clean/maintain the computer system: delete duplicate drugs files, prescriber files, etc. • Run cash register • Print and mail out statements in a timely manner at the beginning of each month. Keep pharmacy manager updated as to any problem accounts or discrepancies • Make sure all past due accounts are taken care of in a timely manner. Report accounts over 90 days to Pharmacy Services • Make sure that everyone running a cash register is aware of bad accounts, or questionable circumstances • General housekeeping to be completed by store team: • Daily: empty trash, vacuum • Weekly: clean bathrooms, dust shelves/fixtures • As needed/requested: move products/boxes; run errands/make deliveries; face products on shelving • Do whatever is deemed necessary for creating a friendly, caring, safe and happy environment/culture for both customer and teammates. • Have Fun and Be Positive Everyday! Skills that are an absolute must include: • Outstanding Customer Services Skills • Effective Communication Skills • Attention to detail • Time Management • Organization Skills • Basic Computer Skills • Willingness to learn new skills • Must be PTCB certified Benefits of working for HomeTown Pharmacy: • Closed on Sundays! • Competitive Wages • Benefits • 401K with Company Match • Work Life Balance

Created: 2026-03-10

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