Spa Attendant

At Blackberry Mountain, we are doing something different, something exciting and it takes passionate people to bring our vision to life. Blackberry has built a culture that leads with the important notion we live by every day; do what you love and Make a Great Day. If this resonates with you, we look forward to receiving your application. SUMMARY The Spa Attendant requires an individual who is energetic and service oriented with an affinity for order and cleanliness. Their purpose is to guide the guest through their spa experience while ensuring all service and facility standards are met. The candidate must have prior experience in dealing with the public, enthusiastic, friendly and accommodating. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Always maintain a positive, can do, "Yes" attitude for our guests and team members. Set up morning spa water, tea and snack offerings. Breakdown spa water, tea and snack offerings. Provide spa tour of relaxation area, spa changing room, lockers, steam shower & LED InfraRed Sauna. Anticipate guest needs and efficiently handle all guest requests with grace. Assist in any guest booking requests with the Spa Coordinator or Therapist if needed. Consistently stock lockers, towels, amenities as needed and remove any trash, dirty linen, or sandals. Responsible for the cleanliness and organization of locker rooms, lounge, and spa dispensary Ensuring that an adequate supply of clean towels, robes and guest-wear are available. Maintain a clean, neat and organized desk space by wiping counters, keeping counters clutter-free and organizing drawers and cabinets. Assisting with organizing linen storage area, folding robes, restocking towels & lockers after each guest. Assisting therapists in flipping rooms, stocking, cleaning and sanitizing equipment/work areas as needed. Assist in the set-up & breakdown of In-Room services, transportation of therapist &/or spa amenities as needed. Setting the example by always following Blackberry policies and modeling positive, friendly interaction and legendary hospitality with guests Must comply with all company policies and procedures.To perform the essential functions of this position regular and consistent attendance is required. Must be able to work well with other Team Members, Managers and interact with our guests. SUPERVISORY RESPONSIBILITIES None EDUCATION and/or EXPERIENCE High School Diploma or equivalent preferred. Previous spa or health club experience preferred. Minimum of one year experience in customer service. LANGUAGE SKILLS Must have excellent written and verbal communication skills Must be able to communicate effectively with guests, managers and team members MATHEMATICAL SKILLS Basic knowledge and understanding of math REASONING ABILITY Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals PHYSICAL DEMANDS Must be able to lift up to 35 lbs. on a regular and continuing basis. Must be able to stand for extended periods of time Must be able to climb stairs regularly Must be able to operate a company vehicle or golf cart Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 35 lbs. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. WORK ENVIRONMENT Must be able to work in a calm, yet fast paced spa environment 5,200 acres of Blackberry Mountain property Blackberry Mountain, a Relais & Châteaux property, continues a legacy of world-renowned hospitality and unwavering dedication and appreciation for the land. Our team on the Mountain embodies a rich and diverse range of experience, knowledge and expertise. Every day on the Mountain, Southern hospitality meets outdoor lifestyle in an unparalleled hospitality and guest experience. A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability. From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education. Blackberry Mountain is an Equal Opportunity Employer.

Created: 2026-03-10