Skin Cancer Specialists -Back Office/Clinical Coord-...

Skin Cancer Specialists, an AQUA Dermatology portfolio practice, is a premier dermatology practice serving patients in metro Atlanta, north and south Georgia, eastern Alabama, and southern Tennessee. We offer comprehensive treatments for skin cancer, general dermatology, cosmetic dermatology, and aesthetic services. The Clinical Team Lead will provide direct oversight to the dermatology clinical team at their assigned location. Responsibilities include managing workflow and compliance with all regulatory standards, company policy, and procedures. This position is the point person for concerns related to the day-to-day operations of the practice's clinical side. They work collaboratively with Providers, Medical Assistants, Front Desk staff, Office Managers, and patients. Essential Functions Manages assigned staffing to fulfill provider and patient needs, liaising between clinical staff and providers. Monitors patient flow in real-time to ensure the lowest possible wait times. Orders and maintains clinical supplies. Evaluate the performance of staff members, including coaching and performance management processes. Encourages and supports process improvements, which promote fiscal responsibility and improved patient care. Assumes responsibility for patient flow processes. Strategies to improve efficiency and eliminate barriers that impact patient care. Troubleshot patient and staff issues. Is responsible for patient satisfaction and complaint resolution. Performs Clinical Assistant tasks as needed to ensure excellent patient care. (See Medical Assistant) Lead a team of Medical Assistants to accomplish common tasks collegially. Assists in the training of new staff as needed. Implements current, up-to-date policies and procedures with their clinical staff. Keeps logbooks up to date and serves as a company representative to health inspectors. Ensures the timely response to all voicemails and other triages. Performs monthly quality Assessments of the office. Ensures compliance with OSHA and Bio-waste policies. Works well in a team environment, accomplishing everyday tasks in a collegial manner. Supervisory Responsibility This position supervises the clinical staff at their assigned location. We offer competitive salaries and benefits: Medical, Dental, and Vision are available after 30 days of hire Short-term disability and life insurance, and many ancillary options. 401k available after 90 days of hire Excellent growth and advancement opportunities Discounts on services POSITION TYPE AND EXPECTED HOURS OF WORK Full-Time Monday - Friday LOCATION - Marietta with some travelQUALIFICATIONSEducation - This position requires a High School Degree or equivalent. Experience - 1 -2 years of medical office preferred. 2 years of Supervisory experience in a Medical environment. Must have the ability to effectively lead a team in a dermatology office Communication - Excellent oral communication skills; effective communication. Work Style - Must be able to work well independently but ask for help when needed-the ability to analyze and interpret information, the ability to interact and decipher information telephonically and electronically. Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians offer patients the highest quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, and plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!

Created: 2026-03-10