Citrus Club Food & Beverage Manager

PRIMARY FUNCTION: Food & Beverage Manager DEPARTMENT: Food & Beverage REPORTS TO: Director of Food & Beverage SUMMARY: We are searching for a highly motivated, customer-oriented Food & Beverage leader to join The Dewberry Team. This leader will be committed to driving exceptional customer service, while optimizing financial results in our Citrus Club operation. The focus of this role will contribute to the organization by motivating a team to deliver a five-star Food & Beverage experience to our guests. Working alongside the culinary team and Senior Food & Beverage Manager, this role will create and maintain an environment that satisfies guests. An ideal candidate for this position will have held a previous Food & Beverage management role in an upscale dining establishment. He or she will have a friendly attitude, the ability to connect with our guests and the ability effectively problem-solve issues that may arise. KEY RESPONSIBILITIES: Ensure all Citrus Club teammates receive consistent training that has them engaged and set up for success. Recruit, schedule, and direct all Citrus Club teammates based on business needs. Serve as the leader of the Citrus Club Food & Beverage Operations to ensure all tasks are completed and there is continuous improvement, following the disciplinary process when needed. Conduct pre-shift meetings to communicate pertinent information and provide clear expectations to Teammates and all areas involved, such as daily specials, reservations, events, large parties, VIP guests, occupancy, special requests, needs of guests to the kitchen, service recovery, opportunities for growth, etc. Work with the Culinary team and Beverage Director to ensure all seasonal menu changes are conducted according to the standards set out by the property. Ensure all teammates are provided with the necessary tools and information to provide the best, most knowledgeable service to our guests. Assist with providing direct service to guests as needed: bartending, serving, bussing tables, and seating guests. Ensure grooming and uniform standards are always maintained by those working in the outlet. Handle any guest concerns in a prompt and professional manner to achieve positive results. Review overall profit and loss statements for areas of improvement and control. Ensure par stock levels are maintained by calculating inventory, ordering, and retrieving supplies and stocking shelves. QUALIFICATIONS: Previous experience as a Food & Beverage Manager in an upscale or luxury hotel operation, including restaurants, bars, and in-room dining. High School Diploma or equivalent required; Bachelor's degree preferred. Excellent verbal and written communication skills. Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer. Must have intermediate skills with Microsoft Office products, Word, Excel, PowerPoint, and Outlook. Knowledge of food and alcoholic beverages required. Must possess basic computer skills. Budgetary analysis capabilities required. Ability to walk and stand for the majority of the working day. Ability to lift up to 25 pounds. Ability to bend, stoop, squat, and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, repetitive motions, bending, and climbing. BENEFITS OF JOINING THE DEWBERRY TEAM: 401K with Company Match (4%)Education ReimbursementPaid Maternity LeaveComplimentary Downtown Parking Complimentary Dry Cleaning Complimentary Daily Lunch Buffet Best-in-class health & supplemental insuranceOptional Supplemental CoveragesFinancial Advising with Roadside Capital Competitive Pay Advancement & Growth Opportunities Full-Time and Part-Time Positions Flexible Paid Time Off EXCLUSIVE DEWBERRY DISCOUNTS 50% savings in Dining Outlets20% savings at The Shop 40% savings on Dewberry branded products at The Shop or The Spa 50% savings services at The Spa 30% savings on friends & family's services at The Spa Preferred Room RatesShoes for Crews Indicates eligibility requirement WHO WE ARE: We are a tight-knit group of passionate individuals who are unrelenting when it comes to offering a flawless experience at The Dewberry while maintaining our unique brand standards. Every Teammate plays a key role in contributing to the success of the whole hotel. ABOUT THE DEWBERRY: As a 2022 Condé Nast Traveler Gold List award recipient for Best Hotel in the World, The Dewberry is located in the heart of downtown Charleston, bordering Marion Square, just steps from the shopping and dining on King Street, Museum Mile and The Gaillard Center. Offering 153 thoughtfully appointed rooms, world-class service and unparalleled views, The Dewberry occupies the former L. Mendel Rivers (circa 1964) federal building and pays homage to Charleston's century architectural splendor. The hotel is the result of owner John Dewberry's vision of "Southern ReimaginedTM," which he developed over the course of an eight-year renovation and preservation of the building. The hotel features several event spaces along with the nationally celebrated cocktail program at the brass bar in The Living Room, the whimsical cocktail lounge Citrus Club, treatments at our urban oasis, The Spa, the curated boutique The Shop as well as The Fifth Avenue Club by Saks Fifth Avenue. The Dewberry is known among teammates, guests, and the community as a leader in the field of hospitality. As a brand, The Dewberry teammates, experience, and brand are authentic, humble, and innovative operators driven to anticipate needs and exceed expectations.

Created: 2026-03-10