Dual Rate Supervisor Full Time (Horseshoe LV)
Caesars Entertainment - Las Vegas, NV
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Job DescriptionWE ARE CAESARSOperating several table games on an assigned shift Working knowledge of all table games, house rules, counting methods and procedures covering each Assures that all coin and check racks are filled at all times Settles disputes that arise from guests in the Table Games area, referring those that are exceedingly difficult to the Casino Manager - Table Games or Director Table Games Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees and 3) making comp. decisions Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary Recommends changes in department including hiring, promotion, demotion, and termination; recommends wage and salary changes for personnel within established limits Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties Prepares and coordinates the periodical performance review of assigned personnel JOB SUMMARY The Dual Rate Supervisor supervises the operations of several table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching. Games needed for Dealing (Blackjack, Roulette, Craps/Dice, Baccarat, and/or Pai Gow) HOW YOU WILL CREATE THE EXTRAORDINARYOperating Supervise and Dealing several table games on an assigned shift Working knowledge of all (multiple) table games, house rules, counting methods and procedures covering each Assures that all coin and check racks are filled at all times Settles disputes that arise from guests in the Table Games area, referring to those that are exceedingly difficult for the Casino Manager Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties Prepares and coordinates the periodical performance review of assigned personnel WHAT YOU WILL NEEDWork requires effective communication in English, both verbal and written form in a professional manner Must present a neat and professional appearance Work requires a minimum age of 21 Work requires ability to perform basic math functions Work requires flexibility to work various shifts Work requires a minimum of 2 years pit operation experience (preferred) Knowledge of casino rules, regulations, and procedures pertinent to Pit operations Cards Needed: Alcohol, NV and Gaming License, NV ResponsibilitiesADDITIONAL REQUIREMENTSMust be able to respond calmly in a demanding environment, multiple tasks to be managed under time constraint Must possess good manual dexterity for quick and accurate handling of chips, cards, and money Must have excellent vision (including peripheral) to protect the games Must be able to tolerate secondhand smoke, high noise levels, bright lights and dust Must be able to bend, reach, kneel, twist and grip items Must be able to walk and be on foot for extended periods of time Must be able to manage a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner QualificationsADDITIONAL REQUIREMENTSMust be able to respond calmly in a demanding environment, multiple tasks to be managed under time constraint Must possess good manual dexterity for quick and accurate handling of chips, cards, and money Must have excellent vision (including peripheral) to protect the games Must be able to tolerate secondhand smoke, high noise levels, bright lights and dust Must be able to bend, reach, kneel, twist and grip items Must be able to walk and be on foot for extended periods of time Must be able to manage a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner TOGETHER WE WIN We believe in delivering family-style service-an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships DISCLAIMER This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. About Us For over 30 years we've set the standard now you can too. As a team member of Horseshoe, you will embody the spirit of Las Vegas with classic style, timeless glamour and high rolling excitement. This classic yet contemporary property is where you will entertain our guests as they enjoy 2,814 rooms, 244 suites, 6 restaurants and 1,250 slot and video poker machines. Horseshoe is the place for the smart and sophisticated to start their career.
Created: 2026-03-10