Supply Chain Analyst

Job Description: As a Supply Chain Analyst, you will be expected to execute the operational duties to support DA business related to Direct to Consumer/E-Commerce Operations including order fulfilment, in stock management, reporting, and master table maintenance. Additional support for specific retail lines of business. This is a cross-functional role which includes communicating with both internal and external partners. Motivated individual, customer centric, detail oriented, critical thinker. Responsibilities: Order management including but not limited to, DO creation, shipment monitoring, order maintenance, inbound monitoring & prioritization Inventory feed, stock out recovery, assortment management, in stock reporting Support internal teams by sending daily supply ETAs and preparing weekly stock balancing requests Communicate product supply to Sales Team and Order Management Identify and resolve complex customer order issues in conjunction with Sales and Order Management team Reporting and Root cause Analysis Daily interaction regarding product availability, allocation, and transition planning Proactively identify and challenge activities that will detract from planned objectives Maintain a high efficiency workflow process Process innovation and creative thinking Ability to meet tight deadlines Collect, document, and manage information pertaining to accounts i.e. order rhythm, service level expectations, process flows, ETA information Partner with logistics planners on outbound logistics issues and account specific service expectations Required Skills, Experiences, Education and Competencies: Preferred bachelor's degree in supply chain, Operations, or 2-4 years' work experience in relevant field Solid experience in a forecasting/allocation environment preferred, or strong experience in operations Strong communication, customer service, and organizational skills Strong Math, critical thinking and problem-solving abilities, detail oriented Competency in SAP Systems and Microsoft Office (especially Excel) Ability to interact with all levels of management, and work in a fast paced, and dynamic environment Self-motivated but also has the ability to work well in a team, and meet demanding time fences Strong customer service and decision-making skills Weekend and holiday work required as needed The hourly range for roles of this nature are $25.00 to $35.00/hr. Rates are heavily dependent on skills, experience, location, and industry. cyberThink is an Equal Opportunity Employer.

Created: 2026-03-10