Systems Administrator

SYSTEM ADMINISTRATOR (MDM, GOOGLE WORKSPACE & AZURE FOCUS) RESPONSIBILITIES Under the supervision of the IT Manager, the System Administrator will: Provide Tier 2/3 technical support and escalation assistance for end users and IT support staff Administer and manage endpoint devices using Mobile Device Management (MDM) platforms including device compliance, security policies, application deployment, and conditional access Manage and support Google Workspace environment including user provisioning, security policies, email administration, shared drives, and data governance Administer Microsoft Azure and Entra ID including identity management, group policies, role-based access control (RBAC), conditional access policies, and device enrollment Configure, maintain, and secure cloud and on-prem infrastructure including servers, applications, networking, and security platforms Troubleshoot system and network performance issues and recommend infrastructure improvements Install, configure, and maintain Windows Server environments and Windows endpoints Perform system backups, disaster recovery testing, and data integrity monitoring Deploy operating system images and applications using imaging and deployment tools Maintain documentation for IT procedures, security standards, and technical configurations Assist with cybersecurity initiatives including endpoint protection, patch management, and vulnerability remediation Support VoIP and unified communications platforms including email, collaboration tools, and IP telephony systems DESIRED SKILLS & EXPERIENCE Education: Bachelor's Degree in Information Technology, Computer Science, or related field (or equivalent experience) Core Requirements: Mobile Device Management (MDM) administration (Intune, MaaS360, or similar) Google Workspace Administration Microsoft Azure / Entra ID Administration VMware vSphere management Active Directory and Group Policy administration Windows Server and Windows endpoint system administration Cloud file sharing platforms (Google Shared Drives, Egnyte, or equivalent) Endpoint security platforms (EDR/Next-Gen AV, SentinelOne, Crowdstrike) Desktop imaging and deployment tools (SmartDeploy, Intune Autopilot) Network infrastructure management including switches, routers, and SD-WAN Helpdesk/service management platforms (Freshservice) Backup and disaster recovery solutions(Cloud based, Druva, Veeam) IP telephony systems (Zoom, RingCentral) Nice to Have Experience: Azure Virtual Machines, Storage Accounts, and Networking Zero Trust security models Zerto replication Fortigate Firewalls and SD-Wan Salesforce administration Microsoft D365 Professional Attributes: Strong troubleshooting and analytical skills Excellent written and verbal communication High attention to detail and documentation standards Ability to manage multiple projects and priorities Self-motivated with a continuous learning mindset Strong collaboration and customer service orientation

Created: 2026-03-10